NETWORK ANALYST I - OPEN POSITION

Description

Job Summary: Network Analyst I responsible for customer support and resolution of tickets, network problem diagnosis, installation and maintenance of equipment, and network monitoring. Key Highlights: 1. Customer support and resolution of connectivity tickets 2. Network problem diagnosis and resolution 3. Basic maintenance of network equipment **NETWORK ANALYST I** **Job Description:** Customer support and resolution of connectivity-related tickets (LAN, Wi\-Fi, VPN, internet). Network problem diagnosis and resolution (IP, DNS, cabling, printers). Installation and basic maintenance of network equipment (routers, switches, access points). Network monitoring and user support. Ticket and procedure documentation and recording. **Requirements:** Currently enrolled in or graduated from a Technical or Bachelor's program in Computer Networks, Information Systems, Computer Science, or related fields. Knowledge of networking (TCP/IP, DNS, DHCP) and structured cabling. Experience in technical support (Service Desk/Help Desk) is a plus. **Minimum Education Level:** Technical School **Work Schedule:** Rotating Shift (6x1 and 5x2\) **Benefits:** Transportation Allowance \+ Meal Voucher *Apply via the Divulga Vagas portal!* Follow Divulga Vagas on Instagram: @divulgavagas.oficial