Junior Social Media Analyst

Description

Job Summary: Junior Social Media Analyst to support daily social media operations, focusing on content creation, publishing, community management, organization, and rapid execution—ensuring consistent response standards and efficient triaging. Key Highlights: 1. Operational support in social media with focus on community and organization. 2. Seeking agility, clear communication, and impeccable writing. 3. Grow together, learn quickly, and deliver results with ethics and consistency. We are looking for a **Junior Social Media Analyst** to support daily social media operations, focusing on content creation, publishing, **community management, organization, and rapid execution**, ensuring response standards, efficient triaging, and support for the Social Media team. **Responsibilities and Duties** * Respond to comments and DMs within established standards; escalate sensitive cases. * Perform community management: respond, moderate, and forward requests with defined SLAs and appropriate tone. * Conduct monitoring: track mentions and flag relevant or risky topics. * Organize assets: maintain files, versions, copy, and links in an orderly manner. * Provide operational support: checklists, basic post verification, assistance with scheduling. * Report incidents: compile recurring questions and friction points for continuous improvement. * Deliverables: community log (pending/resolved/escalated), daily checklist, weekly asset organization, publication support upon request. * Schedule/publish content per brand calendar. **Requirements and Qualifications** * **Soft skills:** organization and discipline; clear communication; agility with accountability; ownership mindset; strong contextual and tonal awareness (brand safety). * **Hard skills:** social media routine (scheduling, formats, captions, community); basic understanding of metrics (ER%, reach, video retention, clicks); ability to handle high-volume operations; **impeccable writing** and proofreading. * **Tech skills (preferred):** Scheduling tools (Mlabs); light editing (CapCut/Canva). **Additional Information** Transportation Allowance Meal Allowance Medical Assistance Dental Assistance Life Insurance Daily breakfast (yes, every single day!) Snacks available throughout the day *Day Off* on your birthday (because you deserve it!) Manicure Weekly massage for relaxation Weekly football with the team Access to TotalPass Avus and Starbem for your physical and mental health We are a Brazilian technology and digital entertainment group transforming the online betting market through innovation, ethics, and an unwavering focus on player and employee experience—because here, everything revolves around people. Our purpose goes beyond odds and statistics. We build safe, transparent, and engaging platforms for those seeking community, connection, and authentic experiences. We own the brands **Reals Bet** and **UX Bet**, two independent yet complementary platforms sharing the same goal: elevating the standard of the online betting industry in Brazil. **Our Way of Being** Here, our values guide everything we do: we are driven by **excellence with speed**, **purposeful innovation**, and genuine focus on people—**customers and team at the center** of everything. We value those with a **hunger to win**, who act with **responsibility**, and build with **transparency**. In practice, this means **grow together, learn quickly**, and **deliver results with ethics and consistency**. If you believe entertainment, innovation, and responsibility can—and should—go hand in hand, **join us?!**