Administrative Assistant (General Reports)

Description

Job Summary: Responsible for patient orientation, examination room organization, assisting physicians in report typing, and document management, with emphasis on excellence in service delivery. Key Highlights: 1. Patient orientation and reception 2. Essential support to medical and administrative staff 3. Organization and management of clinical documents Conduct patient call-in and orientation from the reception area to examination rooms; prepare and organize examination rooms (with necessary materials); and assist physicians in typing reports. Also verify medical report data, print and envelope reports, and forward completed examinations to the results delivery area; additionally handle patient ticket distribution, active and inactive file organization, and direct delivery of examination results to patients—always ensuring timely execution, service excellence, and customer satisfaction. Education Requirements: Completed High School Experience Requirements: Prior experience in the healthcare field is desirable * Collect patient intake forms at reception, organize them, and call patients to examination rooms; * Prepare examination rooms by restocking and organizing supplies; * Assist physicians by typing reports and printing images for patient result delivery; * Verify data in medical reports, identify and correct potential spelling errors, and forward reports to physicians for final review; * Prepare patient identification labels, envelope medical reports, and log them for the examination results delivery area; * Organize examinations for transfer to active and inactive archives; * Distribute tickets to patients; * Deliver examination results to patients; * Issue duplicate copies of examination reports; * Organize office supplies in the department (envelopes, folders, paper); * Perform other related administrative tasks; May also support the reporting process for MRI and CT examinations: * Sort examinations by physician schedule for appropriate reporting; * Register the responsible physician for each examination in the system (based on schedule and specialty); * Type reports dictated by physicians (using the company’s voice dictation system); * Monitor medical report correction processes upon request from the Coordination Assistant or Unit Leader; * Perform general administrative tasks related to reporting for these examinations.