Customer Service Representative - Call Center

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

* Clear and concise communication; **Proactivity;** Organization; **Agility;** Responsibility; **Empathy in customer service;** Strong writing skills; Focus on results (patient acquisition and conversion). **Main responsibilities:** \- Online appointment scheduling, telephone customer support, organizing and adjusting physicians' schedules—including cancellations and opening new time slots. Promoting available slots in group chats, following up with patients after consultations, and supporting new patient acquisition. **Additional requirements for this position:** Prior call center experience is a plus; proficiency in working with AI tools; quick response time in messaging; clear written expression to effectively resolve all customer inquiries. Benefits: * Meal allowance * Transportation allowance Work location: On-site

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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