Directly analyze and resolve field vehicle issues, ensuring customer satisfaction and contributing to the continuous development of our products. This is a strategic role involving testing, diagnostics, and implementation of improvements within a dynamic and innovative environment. The professional will be responsible for overseeing and conducting vehicle tests, proposing technical solutions, and ensuring compliance with quality and safety standards. If you seek challenges, continuous learning, and the opportunity to directly impact customer experience, this position is for you. **Responsibilities and Duties** * Drive brand trucks and buses to conduct tests; * Primarily on-site work performing/overseeing vehicle tests; * Test vehicle and component durability on internal and/or external test tracks. Requires short- and long-distance travel—including international travel—to locations where brand trucks and buses are tested; * Generate and analyze test reports; store and provide analytical test data; * Prepare customer and supplier visit reports and determine root causes of failures; * Measure and quantify failure data to support decision-making; * Issue technical reports when required; * Provide detailed information on field vehicle problems and failures and propose solutions; * Present and report on failures and their analyses to define root causes; * Research competitor product durability data and perform benchmarking; * Specify system revisions according to engineering recommendations; * Train partner-company engineering teams to execute related activities; * Issue reports on conducted tests; * Support procedures and audit processes; * Monitor customer tests to ensure problem resolution; * Monitor and analyze supplier component testing; * Support production to guarantee defined output volumes; * Assist in determining product warranty scope per application; * Manage the field failure database; * Utilize specialized test tracks per established procedures. **Requirements and Qualifications** * Bachelor’s degree in Engineering (Mechanical, Automotive, Electrical, Electronics or related fields). * Advanced knowledge of vehicle systems, vehicle safety, and dynamic evaluation. * Ability to drive and operate vehicles (Driver’s license categories D or E are preferred). * Advanced proficiency in MS Excel and MS PowerPoint. * Advanced English (mandatory); Spanish and German are advantageous. * Willingness to undertake national and international travel. * Experience with electrification, ADAS, and automotive software is desirable. **Additional Information** **Our Compensation Packages:** * Meal allowance card * Remote-work allowance (hybrid work model)*; * Profit and Results Sharing Program – PRP* * Daycare allowance (for collaborating mothers and single fathers) * Payroll-deductible loan (credit granted through Volkswagen Bank, offering more attractive interest rates); **Our Health and Well-being Programs and Plans** * Bradesco National Health Insurance – Semi-private ward* * Psychological support (Oriente-me Program); * Dental insurance; * On-site psychologists and social workers available to address any needs; * Total Pass (access to gyms, studios, and other health and wellness partners); * Medipreço (discounts on medicines, cosmetics, and personal hygiene items); * Travel insurance* * Death benefit plan*; * Private pension plan*; Life insurance*; * **Services and Programs Designed Specifically for You:** * Extended maternity leave (6 months) + extended paternity leave (20 days); * Lactation room; * “Baby in Focus” – gift for newborns; * Round-trip shuttle service; * Free parking and on-site restaurant; * Hybrid work model at the indicated location (check departmental policy*); * Christmas basket * Christmas gift for children up to age 12; * Birthday day-off – your birthday is spent at home; With a comprehensive portfolio of cargo and passenger transportation solutions, Volkswagen Trucks and Buses is one of the **largest truck and bus manufacturers in Latin America**, and part of the **TRATON Group**, one of the world’s leading commercial vehicle manufacturers, comprising the brands Volkswagen Trucks and Buses, MAN, Scania, Navistar, and RIO. Since commencing operations in 1981, reaching market leadership while respecting and **meeting customers’ needs** with optimal cost-benefit ratios has always been our company’s focus. That is precisely what we deliver to our customers: **custom-built** trucks and buses, outstanding after-sales service, and an extensive range of services. Brazil hosts the **global research and development center** for Volkswagen Trucks and Buses, with expertise in emerging markets for customized vehicles. Thus, we remain continuously connected to innovation—both in our products and services—to meet our customers’ evolving demands. Volkswagen Trucks and Buses’ Resende plant implements the **Modular Consortium**, a unique and innovative global production model in which our suppliers are directly involved in vehicle manufacturing. Through a network of **150 dealerships**, our products reach all regions of Brazil. We also export to over **30 countries across Latin America and Africa**. At the heart of our operations are hundreds of employees from across Brazil—with diverse educational backgrounds, experiences, and skill sets—living our motto daily: **United, we are unbeatable!** **WHAT WE OFFER** -------------------- Volkswagen Trucks and Buses is recognized as one of the **best companies to work for in Brazil!** We are an **innovative company**, adapting to market dynamics and customer needs while striving to deliver products featuring the highest quality and technology. With this focus, we achieve outstanding results on a solid foundation that supports our employees’ professional development. For us, it is essential to attract and retain professionals who help our organization achieve its objectives and exceed its goals. Working at Volkswagen Trucks and Buses means being part of an environment that fosters a vital **connection among work, people, and achievements**. That is why we value and respect our professionals. It is our people who make the difference in our business and position our brand prominently within the Brazilian automotive industry. **WE VALUE YOUR TALENT** --------------------------- We are committed to fostering a **plural and inclusive environment**, where everyone is valued for their skills and competencies. We believe people are critical to our growth and success, aligned with our **core values**: respect, integrity, teamwork, determination, and customer focus. Among our initiatives to promote a **diversity culture** at Volkswagen Trucks and Buses are affinity groups. The purpose of these forums is to foster dialogue and information exchange. Five priority thematic areas have been identified, each with its own dedicated group and always supported by a Vice President or Director as sponsor: gender, generations, persons with disabilities, sexual orientation, and race.