**IT Specialist Pl. – Functional Support (Warehouse Management)** -------------------------------------------------------------------- **Location:** Porto Real, RJ – On-site regime **Working hours:** Monday to Friday, from 07:00 to 17:00 ### **Responsibilities** * Provide functional support for warehouse parts management application. * Gather requirements from business areas for application evolution/improvements. * Ensure, together with service providers, the proper operation of systems, respecting established service levels. * Monitor service performance indicators, proposing adjustments when necessary. ### **Mandatory Requirements** * Minimum of 3 years proven experience in functional application support. * Effective communication and interpersonal skills to interact with different hierarchical levels. ### **Desirable Qualifications** * Experience in service and project management related to spare parts supply, involving systems such as: + Planning + Order Management + Warehouse Management + Billing + Purchasing + Finance * Intermediate/advanced English.