Job Summary: Customer Service Supervisor to supervise the team, serve customers, organize the premises, and ensure hygiene and smooth operation of the bakery. Key Highlights: 1. Supervising the team and customer service 2. Organizing and managing the bakery environment 3. Resolving conflicts and handling special requests The bakery is seeking a Customer Service Supervisor in Barra Mansa. **Responsibilities:** Supervise the customer service team to ensure proper performance of duties. Greet and serve customers courteously and efficiently. Organize the bakery, including counters, display cases, shelves, and inventory. Monitor sales and operate the cash register when necessary. Train and guide new staff on customer service standards and internal procedures. Ensure hygiene, cleanliness, and organization of the premises. Resolve internal conflicts and address customers' special requests. Previous experience as a Customer Service Supervisor, Customer Service Coordinator, Customer Service Team Leader, or Customer Service Manager may indicate suitability for some responsibilities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Performance-based bonus * Commissions * On-site meal * Meal allowance * Birthday day off **Additional Information:** * Employment type: Permanent \- On-site. * Schedule: Full-time * Working hours: To be determined.
João Silva
Indeed · HR
João Silva
Indeed · HR
