CUSTOMER SERVICE ASSISTANT - Aterrado

Description

Job Summary: Professional to provide customer service through various channels, track shipments, issue documents, and resolve pending issues to ensure satisfaction. Key Highlights: 1. Provide customer service and cargo tracking 2. Issue documents and resolve pending issues 3. Ensure customer satisfaction A transportation services company is seeking a Customer Service Assistant in Volta Redonda (Aterrado). **Responsibilities:** Provide customer service via WhatsApp, phone, or e\-mail. Track shipments. Inform customers of delivery status. Issue documents (CT\-e, invoices). Resolve pending issues such as redeliveries or damages, ensuring customer satisfaction. Previous experience as a Customer Service Assistant, Customer Support Analyst, Customer Service Coordinator, or Customer Service Agent may indicate suitability for some of the activities in this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: 1\.986,00 * Meal Allowance * Transportation Allowance * Dental Assistance **Additional Information:** * Contract: Permanent \- On-site. * Duration: Full-time * Schedule: To be determined.