Administrative Assistant

Description

Job Summary: We are seeking an Administrative Assistant with experience in customer service and technical support to join our team and perform administrative and post-sales tasks. Key Highlights: 1. Customer service (phone, WhatsApp, and email) 2. Technical support team assistance 3. Organization and proactivity We are looking for an **Administrative Assistant** with experience in **customer service and technical support**, to join our team. Key Responsibilities: * Customer service (phone, WhatsApp, and e\-mail) * Opening and tracking technical service requests * Technical support team assistance * Scheduling technicians' appointments * Issuing invoices and administrative control * Post\-sales follow-up * Document and report organization Requirements: * Proven experience in customer service * Experience in technical support (a significant advantage) * Strong verbal and written communication skills * Organization and proactivity * Basic/intermediate computer skills (Microsoft Office) Desired Profile: * Agile and solution-oriented individual * Professional demeanor * Ability to interact effectively with customers * Capacity to work under demand and pressure We Offer: * Market-competitive salary * Benefits * Organized work environment Employment Type: Full-time CLT Compensation: R$1\.616,67 \- R$1\.899,65 per month Benefits: * Medical assistance * Life insurance * Meal allowance * Transportation allowance Work Location: On-site