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Customer Service Representative

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Conduct telephone customer service, meeting expectations in the expected manner. Address solutions and monitor requests related to delivery, transfer, and collection. Query and update the information system with records of interactions conducted with customers. Record all complaints submitted by customers, route them to the relevant departments, and monitor these complaints to ensure that customers are served satisfactorily. Maintain customer satisfaction levels through assertive service in problem resolution.

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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