Description
Job Summary:
Drive the mobile unit to provide in-person service to customers, potential customers, and agents, delivering information and recording service requests and feedback.
Key Highlights:
1. In-person customer service and support for BT retail customers
2. Registration of complaints, suggestions, and compliments
3. Issuance of service requests
**CUSTOMER SERVICE REPRESENTATIVE/DRIVER**
**Responsibilities and Duties**
Drive the mobile unit to conduct in-person service for the CONTRACTOR's customers, potential customers, and other agents involved in the marketing and/or operation of the various products and services offered by the Distribution Companies, providing information, issuing service requests, and registering customer complaints, suggestions, and compliments (BT retail);
Provide support by conducting service at branch offices.
**Requirements and Qualifications**
Be at least 18 years old;
Completed high school education;
Valid Brazilian driver's license (Category B);
Distribution Companies' customer relationship systems;
Distribution Companies' procedures and normative instructions;
Windows;
Internet;
Portuguese language;
Electricity sector legislation.
**Location:** Volta Redonda
Employment Type: Permanent CLT
Salary: R$2\.500,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Profit-sharing program
* Meal allowance
* Transportation allowance
Work Mode: On-site