Job Summary: Work at the Samsung authorized technical support reception, providing customer service, opening and closing service orders, testing products, and communicating with customers. Key Highlights: 1. Customer service and support at authorized technical support centers 2. Responsible for managing service orders and product testing 3. Proactive communication with customers regarding quotes and inquiries **(RECEPTION)** *Samsung Authorized Technical Support* **Responsibilities:** * Greet and receive customers; * Open service orders, paying close attention to data entered into the system: customer information, product details (serial number, model, physical condition), complaint description, and observations if necessary. * Perform tests on products; * Receive payment for services rendered; close service orders. * Contact customers to obtain approval of quotes, provide information, or clarify doubts. **Schedule:** Available shifts: * 8:00 AM to 6:00 PM with a 1-hour and 12-minute lunch break. **To Stand Out:** * Proficiency in Microsoft Office Suite * Excellent Portuguese language skills, both spoken and written. * Completed high school education. **Compensation:** * R$1.815,00 + R$ 400,00 meal voucher (VR) + transportation voucher (VT) or commuter card (VC) + TotalPass **Address:** Avenida Senador Feijó, 426 – Vila Matias – Santos/SP Job Type: Full-time CLT employment Pay: R$1.815,00 per month Benefits: * Life insurance * Meal voucher * Transportation voucher Selection Question(s): * Do you reside in Santos or nearby areas? Would you have easy access to the workplace? Education: * High school currently in progress or interrupted (Mandatory)