Description
Job Summary:
Customer service professional for a pharmacy, responsible for medication dispensing, sales, and inventory management, with emphasis on organization and product knowledge.
Key Highlights:
1. Courteous and helpful customer service
2. Accurate dispensing of medications
3. Inventory maintenance and organization
Description:
* Completed high school education;
* Basic computer skills;
* Prior experience as a cashier and in customer service is desirable.
* Availability to work on a rotating 6x1 schedule.
WHAT MAY BE A DIFFERENTIAL:
* Experience as a cashier and in customer service.
* To increase your chances of being selected for this position, complete the form at https://bit.ly/cursodeoperadordeloja and compete for a spot in the free Store Operator Course, developed by the Pague Menos Pharmacy Network and Extrafarma.
* Customer Service: Greet customers courteously and helpfully, assist in clarifying doubts, and provide information about products, including dosage, usage, and possible side effects.
* Medication Dispensing: Accurately dispense prescribed medications, adhering to pharmacy regulations and procedures. Ensure patients receive appropriate instructions regarding medication use.
* Sales and Sales Recording: Conduct sales of over-the-counter products and accurately record transactions. Process payments in cash, credit card, or other payment methods accepted by the pharmacy.
* Inventory Management: Regularly check medication and product stock levels, restock items as needed, and ensure products are within their expiration dates. Maintain accurate inventory records.
* Product Knowledge: Stay updated on available pharmacy products, including their features, benefits, and potential drug interactions.
* Telephone Support: Answer phone calls professionally and respond to customer inquiries.
* Organization: Keep the customer service area and shelves organized. Ensure hazardous products are stored appropriately and in compliance with safety regulations.
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