Job Description: We are looking for a Call Center Agent to join our team. The professional will be responsible for efficiently and courteously attending to and resolving customer requests. Responsibilities: * Answer customer calls in a courteous and effective manner. * Record relevant information during interactions. * Forward more complex requests to the responsible departments. * Maintain positive customer relationships, aiming for satisfaction and loyalty. Requirements: * Prior experience in customer service. * Good verbal and written communication skills. * Ability to handle stressful and high-pressure situations. * Basic computer knowledge.
João Silva
Indeed · HR
João Silva
Indeed · HR
