Commercial Assistant - Products and Services

Description

Job Summary: Support the sales team by providing customer service, preparing proposals, and monitoring the sales process to ensure customer satisfaction. Key Highlights: 1. Sales team support and customer prospecting 2. Customer service and preparation of commercial proposals 3. Market analysis and sales process monitoring **Description and Responsibilities:** **Working Hours:** 08:00 to 17:00 **Level:** Operational **Employment Type:** Permanent – CLT As a Commercial Assistant \- Products and Services, your main responsibilities include: * Supporting the sales team in prospecting new customers and maintaining the existing customer portfolio. * Providing customer service by delivering product and service information, answering questions, and resolving issues. * Preparing commercial proposals, negotiating payment terms and delivery schedules, always seeking the best solution for both the customer and the company. * Monitoring the sales process from order placement through delivery, ensuring customer satisfaction and service quality. * Keeping the CRM system updated with accurate information on customers, sales opportunities, and interaction history. * Participating in meetings and training sessions to enhance knowledge of the company's products and services. * Conducting market and competitive analyses to identify business opportunities and industry trends. **Requirements:** **Requirements:** * Completed or ongoing undergraduate degree in Business Administration, Marketing, Commercial Management, or related fields. * Strong verbal and written communication skills. * Proactivity and problem-solving ability. * Proficiency in Microsoft Office, especially Excel and PowerPoint. **Preferred Qualifications:** * Postgraduate degree or MBA in related fields. * Prior experience in commercial roles, preferably involving banking products and services. **Benefits:** Annual bonus, Childcare/Babysitting allowance, Christmas basket, Commissions according to internal regulations, SicoobCard annual fee waiver, Maternity/Paternity kit, Onhappy , National Health Plan\|UNIMED, Training platform, Longevity bonus after five years, Birthday gift, Private pension plan, Semiannual profit-sharing program, Life insurance for employee, spouse, and children, Food allowance , Meal voucher, Zenklub \- Well-being and health