Job Summary: Responsible for optimizing the hotel’s visibility across distribution channels, contributing to revenue growth and delivering a unique and unforgettable experience to guests. Key Highlights: 1. Hotel visibility optimization and revenue growth 2. Focus on delivering a unique and unforgettable customer experience 3. Multi-channel customer service and reservations Responsible for implementing the hotel’s defined strategies across distribution channels, optimizing its visibility and thereby contributing to revenue growth of the unit(s) under responsibility; handling telephone, email, and WhatsApp inquiries; providing in-person service for quotations, individual reservations, group reservations, etc. Placing the customer at the “heart” of all activities to deliver a unique and unforgettable experience, in alignment with AccorHotels’ Service Culture. Employment Type: Full-time CLT Compensation: R$2.261,00 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance * Transportation allowance Education: * Completed high school (Preferred) Experience: * Reservation or front desk experience in hospitality (Mandatory) Language: * English (Preferred) * Spanish (Preferred)