Job Summary: Responsible for operational leadership and overall performance, managing a safe and efficient operation with emphasis on relationship building and alignment with customer expectations. Key Highlights: 1. Operational leadership and performance management 2. People management and customer relationship management 3. Focus on safety and operational efficiency **Job Description** --------------------- We are seeking a candidate responsible for operational leadership and overall performance who thrives in a dynamic-paced environment, manages a safe and efficient operation, and is dedicated to building and nurturing strong relationships—ensuring all operational steps are effective and aligned with customer expectations. Strong technical and people management skills are required, including the ability to monitor operational performance. Additionally, the candidate must develop relationship and performance agendas with both internal and external customers. Attention to detail and adherence to safety standards are non-negotiable. **Requirements** -------------- * Bachelor’s degree completed. * Experience across the entire logistics management process. * Proven experience in managerial positions. * Skills in: Management, Interpersonal Relationship, Clear Communication, Negotiation, and Financial Routines. * English proficiency preferred. * Availability to work in Varginha. **Responsibilities** --------------------- * Manage regional operational service levels, accountable for results. * Collaborate strategically with customers to build and maintain strong relationships. * Ensure development of systems and procedures for operations, managing physical resources, human resources, equipment, and products. * Stay updated on emerging technologies in systems and equipment for operational management. * Manage customer service standards, ensuring compliance with defined service levels. * Develop and recommend the annual operations budget. * Manage the control system to ensure service levels and operational performance align with forecasted costs, revenue, and predetermined profitability parameters. * Ensure availability of required equipment and resources to support efficient operations and achieve company profitability targets. * Monitor health and safety-related indicators. * Develop and implement occupational health and safety, environmental, and risk control programs in accordance with company policies, ensuring full compliance with all applicable legal requirements.