Description
Job Summary:
Provides on-site support for the installation and maintenance of telecommunications services, assisting with cable routing, customer activation, equipment configuration, and testing, under supervision.
Key Highlights:
1. Support for installation and maintenance of telecommunications services
2. Assistance with cable routing and customer activation
3. Equipment configuration and testing
Provides on-site support for installation and maintenance of telecommunications services, assisting with cable routing, customer activation, equipment configuration, and testing. Works under supervision to ensure proper service functionality and customer satisfaction.
* Assist in internet service installation, performing drop cable routing, optical fiber laying and securing;
* Perform drop cable (optical fiber) routing and securing;
* Support customer activation and organization at the CTO;
* Assist with fiber splicing and accommodation when required;
* Configure routers, ONT/ONU, and test connectivity;
* Verify signal levels and conduct speed tests;
* Identify and rectify installation faults;
* Organize internal cabling within residential premises;
* Guide customers on basic router usage;
* Record service orders and information in the system;
* Comply with safety regulations and safeguard equipment;
* Perform other related tasks as directed.