Process Analyst

Description

#### **Responsibilities** * Map, analyze, and document business processes using BPMN 2.0 notation. * Identify bottlenecks, optimization opportunities, and improvement points in existing processes. * Propose solutions for process automation and digitalization, aiming for efficiency and cost reduction. * Develop functional and non-functional requirements specifications for process management systems. * Conduct workshops and meetings with stakeholders to gather requirements and validate processes. * Monitor the performance of implemented processes using KPIs and performance metrics. * Manage continuous improvement projects, applying methodologies such as Lean Six Sigma or Agile. #### **Requirements** * Experience in business process analysis and optimization. * Advanced knowledge of BPMN 2.0 notation and process modeling tools (e.g., Bizagi, Lucidchart, Miro). * Experience applying continuous improvement methodologies (Lean, Six Sigma) or project management frameworks (PMBOK, Scrum). * Ability to clearly and concisely elicit and document business and technical requirements. * Familiarity with ERP systems (e.g., Sankhya) and process automation tools. * Certification in BPM CBPP, Lean Six Sigma Green Belt/Black Belt, or PMP is a plus. #### **Advantages** * Bachelor's degree in Engineering, Administration, or Logistics. * Familiarity with ERP systems (e.g., Sankhya). * Process automation and CRM tools (n8n, Bitrix). * Experience with Data Analysis for decision-making. * Specialized courses in Processes and Projects. #### **Skills** * BPMN 2.0 * Process Analysis * Process Modeling * Lean Six Sigma * Project Management * Requirements Elicitation * BPM Tools * Data Analysis * Interpersonal Communication ### **Employment Type:** Contractor (PJ) ### **Required Knowledge and Skills:** Report Analysis, BPM, Sankhya, Process Flows, Administrative Processes ### **Benefits:** Parking, Wellhub (formerly Gympass), Contract Anniversary Benefit ### **Department:** Processes