**We are Coleguium — a network of 20 campuses united by a shared purpose: transforming lives through education.** We are seeking individuals who share this ideal and wish to join a team that believes in the power of schools as agents of change. We seek proactive collaborators with passion in their eyes, who enjoy teamwork and feel motivated by the dynamism of the school environment. We have achievements that fill us with pride — especially in ENEM 2024 (according to INEP microdata): **We are the #1 school in Minas Gerais and in Belo Horizonte, and rank among the top 10 schools in Brazil — holding the 7th position nationally!** These results stem from serious, consistent, and committed work at every stage of the student journey. What sets us apart? We do not select students for admission. We do not restrict the year of enrollment. We believe in the potential of each student — supporting them consistently, listening attentively, and delivering excellence until the end of their academic journey. **Our performance is living proof that our pedagogical approach works, is solid, and truly transformative.** **If you believe in the power of education and want to be part of this story, join us!** **Responsibilities and Duties** * **Customer service and welcoming:** Receive and guide visitors in person and via communication channels (telephone, e\-mail, WhatsApp/Blip), ensuring courteous, empathetic behavior aligned with the school’s values. * **Information, recordkeeping, and security:** Know and convey campus-related information; register entries and exits of people; follow access protocols; schedule appointments. * **School documentation:** Organize, request, file, and manage student documents; issue certificates; open support tickets; assist the library. * **Academic\-administrative processes:** Support transfers, contract terminations, service cancellations, billing, and payments — adhering to established workflows, deadlines, and formal rules. * **Enrollment and recruitment cycle:** Actively participate in the enrollment cycle: customer service, negotiations per established rules, registration in Sismat, enrollment blitzes, and prevention of duplicate enrollments. * **Professional conduct and internal collaboration:** Act ethically, communicate appropriately, maintain workspace organization, complete required trainings, support core departments, and assist in school events. **Requirements and Qualifications** * Education: **Completed High School** * Prior experience in customer service is desirable * Proficiency in Excel is desirable * Teamwork * Dynamism * Organization **Additional Information** **Unit \- Ouro Preto** Coleguium Educational Network **Work Schedule** 44 hours per week (Monday to Friday \+ instructional Saturdays) **Benefits** * Transportation allowance; Basic food basket allowance (R$140 starting from the first month worked); 100% Coleguium tuition scholarship for school-age children (excluding bilingual program campuses); Discount on Unimed health and dental plans (co-payment model); 40% scholarship for courses or undergraduate studies offered by SAAEMG union; PLR (Profit and Results Sharing) tied to individual performance and achievement of unit enrollment cycle goals. Present in Minas Gerais and Pará, we are the school entrusted with the mission of delivering high-quality education rooted in respect and inclusion — shaping conscious citizens prepared to transform their own lives and the world. To achieve our goal, we rely on a team passionate about education’s transformative power and deeply aware of what it means to be a school today — prioritizing students above all. Here, you will find: **WELCOMING** We focus on the student, treating everyone with care and recognizing that each family has a unique story — therefore, we individualize our approach, always with open arms. **AUTONOMY** Our network empowers students to become the driving force behind their own growth within the school. We encourage students to earn their own merits. **STUDY** Coleguium values academic excellence at every stage of schooling. This also translates into fostering a love for learning and celebrating each student’s effort. **RESPECT** We prepare students to make responsible and conscious choices, considering the well\-being of everyone around them — through reflection, critical thinking, and empathy. If you dream of working to transform lives and rewrite stories, your place is at Coleguium.
João Silva
Indeed · HR
João Silva
Indeed · HR
