Description
**Main Responsibilities:**
* Register patients in the system according to the physician's request and current acceptance rules;
* Perform maintenance and cleaning of equipment, check supplies, reagents, and consumables;
* Complete the departmental control spreadsheet;
* Assist in quality control processing;
* Release Level I results;
* Verify sample quality upon receipt, recording non-conformities (acceptance under restriction) and/or need for recollection (rejection);
* Process routine biological samples;
* Count supplies within the department;
* Request reagents and supplies for both collection sites and hospital pharmacies and warehouses;
* Monitor delay statistics;
* Perform tests manually;
* Contact technical support when necessary;
* Resolve mechanical equipment issues when required;
* Assist in training new department staff on performed activities;
* Collect biological samples when necessary;
* Clean and organize workbenches and the department in general;
* Dispose of waste in accordance with the PGRSS;
* Send biological samples to the technical department, properly stored as described in POA.SGQ.20, which covers sample transportation and preservation;
* Dispose of generated waste correctly, in compliance with RDC 222 and PGRSS;
* Accurately record: refrigerator temperature, thermal box temperature, ambient temperature, collection logs, traceability control, thermal box washing, and collection kit cleaning, among others, in the spreadsheets;
* Safeguard company property provided for performing duties and promptly notify the immediate supervisor if replacement or repair is needed, maintaining a clean work environment;
* Monitor and track expiration dates of used supplies, and notify the responsible person when changing batches;
* Receive and forward customer NCs (Non-Conformity Reports) to managers;
* Follow department-defined routines;
* Support physicians in cerebrospinal fluid and myelogram collection when necessary;
* Notify the medical and/or nursing team of mandatory notification test results.