Description
Job details:
Innove Consult has an open opportunity for the position of Customer Relationship Assistant, to be performed on-site in Uberlândia/MG.
Responsibilities:
* Provide customer service and support;
* Manage customer relationships and track requests;
* Deliver personalized consulting based on customer needs;
* Support resolution of requests and negotiations;
* Provide service via phone, digital channels, and in person.
Requirements:
* Strong verbal and written communication skills;
* Proactivity and organizational skills;
* Empathy and flexibility;
* Negotiation skills;
* Proficiency in Microsoft Office Suite;
* Prior experience in customer service and relationship management is preferred.
Benefits:
* Market-competitive salary;
* Performance bonus;
* Meal allowance;
* Health insurance;
* Wellhub/Gympass;
* Career development plan.
Additional information:
* Employment type: CLT (permanent contract);
* Work mode: On-site;
* Working hours: Monday to Friday, from 8:00 AM to 6:00 PM;
* Work location: Uberlândia/MG.
Job type: Permanent CLT
Compensation: starting from R$2.100,00 per month
Benefits:
* Health insurance
* Food allowance
Experience:
* Customer service (preferred)
Work location: On-site