Customer Service Assistant

Description

Job Summary: A professional for e-commerce operational support, assisting with online sales, customer service, and post-sales activities on marketplaces. Key Highlights: 1. Assistance in managing and updating marketplace platforms 2. Customer support via chat and email 3. Post-sales follow-up to ensure a positive customer experience We are seeking a professional to provide operational support for e\-commerce, assisting with online sales routines, customer service, and post-sales activities on marketplaces. Responsibilities: Assist in managing and updating marketplace platforms; Provide customer support via chat and e\-mail, clarifying inquiries and offering assistance; Handle post-sales follow-up to ensure a positive customer experience; Issue invoices and calculate shipping costs; Print, pick, and organize orders; Monitor delivery progress and track order status. Compensation: R$2\.200,00 \- R$2\.350,00 per month Benefits: * Medical insurance * Dental insurance * Commercial agreements and discounts Work Location: On-site