Technical Support Assistant

Description

Job Summary: Support field technicians, complete reports, assign tasks, authorize equipment releases, and contact customers—requiring strong interpersonal skills, flexibility, and proactivity. Key Highlights: 1. Field technician support 2. Active customer contact 3. Interpersonal relationship, flexibility, and proactivity Provide support to field technicians via OPA Complete reports Assign tasks to technicians Authorize equipment releases via IXC Proactively contact customers with open tickets and scheduled appointments via extension Demonstrate interpersonal skills, flexibility, and proactivity Preference will be given to candidates from the ABC region Employment type: Full-time CLT Salary: R$1\.600,00 \- R$2\.000,00 per month Benefits: * Medical assistance * Dental assistance * Fuel allowance * Education allowance * Internet allowance * Life insurance * Meal voucher * Transportation voucher Work location: On-site