Vehicle Technical Consultant Assistant

Description

Job Summary: The Vehicle Technical Consultant Assistant is responsible for vehicle delivery and after-sales service, ensuring an unforgettable customer experience at a reputable automotive company. Key Highlights: 1. Customer service and relationship management in the automotive sector 2. Opportunity for growth and a structured career development plan 3. Teamwork and continuous improvement of customer service Do you love cars, enjoy interacting with people, and want to take the next step in your career? As a Vehicle Technical Consultant Assistant, you will be the bridge between vehicle delivery and the customer’s unforgettable experience. You will work at a reputable automotive company focused on excellence in service and long-term customer relationships. Here, every delivered vehicle marks the beginning of a story—and you will be the protagonist of that moment. * Conduct technical delivery of sold vehicles to customers * Provide after-sales support to customers via WhatsApp * Guide customers on basic vehicle operation * Support the after-sales department and technical center * Monitor customer satisfaction following delivery * Record customer feedback and follow-up information * Collaborate with the team to continuously improve service Requirements: **Mandatory Requirements:** * Valid driver's license (CNH) * Strong verbal and written communication skills * Aptitude for public interaction and relationship building * Ability to handle conflict situations calmly and effectively * Responsible, organized, and committed profile * Basic computer and app proficiency (WhatsApp, mobile devices, etc.) * Teamwork skills, proactivity, and adaptability **Preferred Qualifications:** * Prior experience in customer service or after-sales * Experience in the automotive segment or repair shops * Interest in pursuing a technical/commercial vehicle career path Benefits Here, you’ll find a genuine environment for growth: a structured career development plan, opportunities to learn from automotive industry experts, and recognition for your performance. In addition to a fixed salary, there is an average commission of R$ 500.00 on oil and accessory sales, with no cap on earnings potential. You join us to build a lasting career—not just fill a position. **Working Hours:** Monday to Friday, 08:00 to 18:00