Job Summary: Responsible for lead conversion, multichannel customer service, negotiation, sales funnel management, follow-up, documentation, and student retention. Key Highlights: 1. Strategic involvement in student retention and reduction of cancellations. 2. End-to-end management of the sales process, from lead generation to deal closure. 3. Provision of proactive and reactive customer support via phone and WhatsApp. * **Lead conversion:** Transforming interested candidates into enrolled students through consultative selling. * **Multichannel customer service:** Conducting proactive and reactive customer interactions via phone and WhatsApp. * **Negotiation and closing:** Managing the entire negotiation process and finalizing sales. * **Sales funnel management:** Rigorous tracking of leads and sales stages using a CRM system. * **Follow\-up:** Structured follow-up on pending contacts to ensure candidate re-engagement. * **Documentation:** Verification and organization of required enrollment documents. * **Retention:** Strategic actions to ensure student engagement and reduce early cancellations. The company will provide all necessary support. Employment type: Full-time CLT Compensation: Starting at R$1\.900,00 per month Benefits: * Transportation allowance Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
