Description
Job Summary:
Cash Operator for customer service, payment collection, financial organization, and commercial team support in São Carlos - SP.
Key Highlights:
1. Customer service and informational support
2. Cash and payment financial organization and control
3. Commercial team support and assurance of a positive end-to-end customer experience
If you are a Cash Operator seeking a new opportunity, BR Pneus AutoCenter is looking for you to join our team in São Carlos \- SP.
**Your Responsibilities:**
* **Main Duties**
* **Customer service** at the counter and via telephone, providing information regarding payments, services performed, and amounts due.
**Desired Qualifications**
* Strong communication skills and courtesy toward customers.
* Organizational skills and attention to detail.
* Basic computer and point-of-sale/cash system knowledge.
* Prior experience in customer service or financial activities is a plus.
* **Cash opening and closing**, verifying amounts, receipts, and recording all transactions per company procedures.
* **Recording sales and services** in the system, ensuring all information is accurate prior to finalization.
* **Receiving payments** in cash, credit/debit cards, PIX, and other payment methods.
* **Issuing invoices** and verifying data such as services, products, license plates, and CPF/CNPJ.
* **Managing credit accounts, pending receivables, and authorized limits**, in accordance with company policies.
* **Organizing documents**, receipts, and daily financial reports.
* **Supporting the commercial team and service department**, ensuring smooth workflow and interdepartmental communication.
* **Post-service customer support**, assisting customers with inquiries and ensuring a positive final experience.
* **Maintaining the service area**, keeping it clean, organized, and presentable.
Employment Type: Full-time CLT
Compensation: Starting from R$1\.911,00 per month
Education:
* Completed High School (Mandatory)
Work Location: On-site