Optical Fiber Technician

Description

Job Summary: We are seeking technical professionals for installation, repair, and maintenance of networks, focused on challenges, attention to detail, and delivering service that makes a difference in the customer experience. Key Highlights: 1. Install, repair, and maintain optical fiber networks 2. Perform tests and measurements to ensure installation quality 3. Collaborate with the team to deliver projects with excellence We are looking for professionals to work in Vivo’s technical areas, such as Customer Service Technician, performing installation, repair, and maintenance activities for networks. If you enjoy challenges, pay close attention to detail, and strive to deliver service that enhances the customer experience, this is your opportunity! Responsibilities and Duties * **Install and configure services requested by customers**, such as telephone lines, data, and subscription TV, ensuring quality and adherence to deadlines. * Perform technical adjustments, such as **cabinet binning**, as well as **repairs** to telephone lines, data, and TV services, ensuring customer satisfaction. * **Deploy external optical fiber networks (SITES / FTTA / FTTH)**, ensuring construction quality and optimal operation of the optical fiber network. * Perform **installation and repair of optical fiber cables** in residential and commercial buildings and external networks. * Conduct **tests and measurements** to ensure installation quality. * Diagnose and resolve issues in optical fiber systems. * **Maintain detailed records** of performed activities and monitor performance indicators. * Manage third-party contractors, ensuring alignment and service quality. * Collaborate with the team to **meet deadlines and deliver projects with excellence**. Requirements and Qualifications * Completed high school education; * Valid and active Brazilian driver’s license (Category B); * Proficiency in Microsoft Office suite; * Willingness to perform work at heights; * Results- and customer-oriented mindset; * Tech-savvy profile; * Curiosity. Additional Information Here’s what we offer you: Choose the ideal benefit for you and your dependents via a digital platform featuring multiple categories: Gym memberships, Meal Card (VR), Food Card (VA), Pharmacy Assistance, Medical Assistance, Dental Assistance, and Life Insurance; Corporate mobile phone—yes, a brand-new smartphone for you! · Unlimited voice and data plan! Yes, unlimited! With Vivo’s best mobile network, even faster with Vivo’s 5G! An exclusive Vivo offer with special discounts on landline, broadband, TV, and apps; Eligibility for annual Bonus or Profit-Sharing Program (PPR); Plan your future through our Private Pension Plan; Have children? You’ll receive a subsidy to help cover expenses related to school, daycare, or babysitting; Work in an environment that respects your personality, personal style, and individuality—you can be authentically yourself. \#VemdeVocê Enjoy flexible working hours; Take a day off (Day Off) to celebrate your birthday; Join one of the largest corporate volunteer programs to help transform the world; Benefit from our Educational Development Program offering partnerships with educational institutions at discounted rates; certifications and online courses. Advance your career through our Internal Recruitment Program, either in Brazil or abroad—we operate in over 17 countries! \#VivoMinhaCarreira Access a range of initiatives designed to improve your physical, emotional, and social well-being! Here, we have \#VivoBemEstar, encouraging our team to adopt healthy habits and achieve a better quality of life! Services available to our employees include consultations with nutritionists, psychologists, social workers, telemedicine, and much more! \#VemPraVivo Employment Type: Permanent CLT contract Compensation: R$2.400,00 – R$3.000,00 per month Benefits: * Medical assistance * Dental assistance * Daycare allowance * Education allowance * Corporate agreements and commercial discounts * Profit-sharing program * Life insurance * Meal allowance * Food allowance * Transportation allowance * Company vehicle Work Location: On-site