Job Summary: Customer Service Coordinator responsible for coordinating teams, organizing service workflows, supervising processes, and ensuring high-quality patient experience. Key Highlights: 1. Coordinate the reception and customer service team. 2. Ensure service quality and patient experience. 3. Support management in process improvement and performance tracking. Human Resources Consulting is seeking a Customer Service Coordinator in Ribeirão Preto. **Responsibilities:** Coordinate and supervise the reception and customer service team. Organize staff schedules and patient service workflows. Supervise appointments, authorizations, and billing processes. Ensure service quality and patient experience. Support management in process improvement and performance tracking. Previous experience as a Customer Service Supervisor, Relationship Manager, Customer Support Team Leader, or Sales Coordinator may indicate suitability for some responsibilities of this position. High school diploma required. Relevant experience required. **Compensation and Benefits:** * Salary: Please submit your salary expectation. * Attendance Bonus * Meal Voucher * Transportation Voucher * Health Insurance **Additional Information:** * Employment Type: Permanent \- On-site. * Schedule: Full-time * Working Hours: To be determined.
João Silva
Indeed · HR
João Silva
Indeed · HR
