Telephone Operator

Description

Job Summary: A dental clinic is seeking a communicative and organized Telephone Operator for telephone service, appointment scheduling, and team support with an emphasis on humanized care. Key Highlights: 1. Active and responsive telephone service 2. Appointment scheduling and confirmation 3. Calendar organization and system registration **About the Clinic** An expanding dental clinic seeks a **Telephone Operator** who is communicative, organized, and focused on humanized care to join our team. Main Responsibilities: * Active and responsive telephone service * Appointment scheduling and confirmation * Patient reactivation * Message sending and WhatsApp support * Organization of professionals' calendars * Registration of information in the clinic's system * Reception support when necessary **Requirements:** * Completed high school education * Experience in customer service or telephone-based service * Good verbal communication and clear diction * Proficiency with computers and WhatsApp Web * Organizational skills and proactivity **Preferred Qualifications:** **Experience in dental clinics or healthcare settings** * **Experience with performance targets and scheduling** * **Knowledge of dental management systems** **We Offer:** * Fixed salary \+ performance bonus (if applicable) * Training * Organized and collaborative work environment Job Type: Full-time, Permanent CLT Compensation: R$1\.800,00 \- R$2\.000,00 per month Work Location: On-site