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We are looking for a team of engaged professionals passionate about making a difference.\n\n\nIf, like us, you believe you can make a difference, join our team and grow with us!\n\n### **Key Responsibilities:**\n\n \n\n* Provide **Level 1 technical support** for technology, applications, and equipment to internal and external customers.\n* Deliver support for corporate systems, software, and applications (installation, configuration, error correction, relocation, and hardware/software replacement).\n* Perform support activities via **ITSM** ticketing system (remotely or on-site).\n* Provide technical support aimed at maintaining customer platform **availability and performance**.\n* Ensure compliance with customer requirements (**SLA** – Service Level Agreement) regarding the availability of telephony, IT, and infrastructure resources.\n* Monitor ongoing activities until resolution to improve processes and prevent recurrence of issues.\n\n### **Mandatory Requirements:**\n\n \n\n* Proficiency in **Microsoft Office Suite – Intermediate level**.\n* Knowledge of **telecommunication and networking systems**.\n* Experience in technical support routines and customer service.\n\n### **Preferred Qualifications:**\n\n \n\n* Experience with Service Desk / ITSM tools.\n\n### **CLT Employment \\+ Benefits:**\n\n \n\n* On-site work in **PIRACICABA/SP**.\n* Working hours: **Monday to Friday, 8:00 AM to 5:00 PM**.\n* Medical and dental plans.\n* Life insurance.\n* Meal allowance / Food voucher.\n* Transportation voucher.\n* Discount club.\n* Access to Wellhub (gyms) and Mente Tranquila.\n* Discounts on Positivo products.\n* Elleve Performance: Discounts on universities and courses.\n* And much more.\n\n\nIf this opportunity resonates with you and you want to grow alongside Positivo S\\+, apply now and join our team!\n\n\n \n\nMinimum Education: High School Diploma","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766024255000","seoName":"junior-support-technician-in-person","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-pradopolis/cate-help-desk-it-support/junior-support-technician-in-person-6475006790733012/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"337df213-7a75-48c4-a862-31304b5f7cfd","sid":"deb7a0a3-3500-447f-89a1-c81b8ef36819"},"attrParams":{"summary":null,"highLight":["Level 1 Technical Support","Corporate Systems Support","CLT Employment with Benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Guariba,São Paulo","unit":null}]},"addDate":1765859905525,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4251","location":"Square of Flags - R. 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It operates with ethics, technology, and commitment to quality, recognized for its biosafety practices, waste management, and occupational health promotion, accredited at Level 3 by ONA.\n\n**Primary Mission**\n\nTo receive and welcome patients courteously and professionally, ensuring accurate registration, proper routing of requests, and efficient support for the laboratory’s administrative routines, thereby contributing to internal process quality and agility.\n\n**Key Responsibilities**\n\n* Receive and attend to patients in a courteous and professional manner;\n* Register patients and track received samples in the internal system;\n* Enter test reports into the system, ensuring information accuracy;\n* Provide telephone and WhatsApp support, appropriately directing inquiries and requests;\n* Assist with departmental administrative tasks, including completion of requisition forms;\n* Occasionally assist with billing activities (e.g., issuing invoices, importing data, etc.);\n* Perform other duties relevant to the position.\n\n**Requirements**\n\nPrior experience in the healthcare sector (clinics or hospitals), specifically in patient reception or administrative functions, along with proficiency in Microsoft Office and strong verbal and written communication skills. Familiarity with laboratory management systems is desirable.\n\n**Company and/or Position Advantages**\n\nA laboratory with 35 years of operation, renowned for quality and ONA Level 3 accreditation;\n\nA well-structured work environment featuring close management oversight, emphasis on continuous learning, and opportunities for professional development.\n\nEmployment Type: Full-time CLT contract\n\nSalary: Starting from R$1,800.00 per month\n\nBenefits:\n\n* Meal allowance\n* Transportation allowance\n\nExperience:\n\n* Clinical Reception (Mandatory)","price":"R$1,800/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765957285000","seoName":"administrative-service-laboratory-of-pathology","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-pradopolis/cate-help-desk-it-support/administrative-service-laboratory-of-pathology-6473836956838512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"e9e9343e-bbd2-43cf-a12c-e90853d653a6","sid":"deb7a0a3-3500-447f-89a1-c81b8ef36819"},"attrParams":{"summary":null,"highLight":["Reception and patient support","Accurate data entry","Telephone and WhatsApp assistance"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ribeirão Preto,São Paulo","unit":null}]},"addDate":1765768512252,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4251","location":"Square of Flags - R. 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Will handle data maintenance processes, journal entries, internal controls, and user support, contributing to the reliability of financial information and the efficiency of processes.\n\n\n**Working Hours:** 8:00 AM to 6:00 PM with a 1-hour and 12-minute lunch break / Saturday compensated;\n\n\n**Responsibilities and Duties**\n\n\nCreate fixed assets in the ERP system, classifying them according to accounting standards and internal procedures; Maintain master data (description/useful life/amortization start date) in accordance with accounting standards and internal procedures; Perform testing in Quim within the ERP system and complete IT forms; Verify received asset data by cross-checking system information against invoices; Post amortization/depreciation entries in accordance with accounting standards and internal procedures; Develop and maintain internal controls, closing controls, and SOX controls; Provide support to users and audits;\n**Requirements and Qualifications**\n\n\n\nRequired Education: Currently pursuing a Bachelor’s degree\n\nFields of study: Business Administration, Economics, Law, Accounting, or related fields;","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765957165000","seoName":"asset-assistant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-pradopolis/cate-help-desk-it-support/asset-assistant-6473778148454512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"987e8522-26c9-4b22-9b13-1dc4cb1a1ad7","sid":"deb7a0a3-3500-447f-89a1-c81b8ef36819"},"attrParams":{"summary":null,"highLight":["Manage fixed assets in ERP","Ensure compliance with accounting standards","Support users and audits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ribeirão Preto,São Paulo","unit":null}]},"addDate":1765763917847,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4251","location":"Av. 15 de Novembro, 845 - Centro, Matão - SP, 15990-170, Brazil","infoId":"6475006784397012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Junior Technical Support Specialist – On-site","content":"Positivo S\\+ is a technology company focused on innovative solutions for diverse sectors. We are seeking a team of engaged professionals passionate about making a difference.\n\n\nIf, like us, you believe you can make a difference, join our team and grow with us!\n\n### **Key Responsibilities:**\n\n \n\n* Provide **Level 1 Technical Support** for technology, applications, and equipment to internal and external customers.\n* Deliver support for corporate systems, software, and applications (installation, configuration, error correction, hardware/software movement and replacement).\n* Perform support activities via **ITSM** ticketing system (remotely or on-site).\n* Provide technical support aimed at maintaining customer platform **availability and performance**.\n* Ensure compliance with customer requirements (**SLA** – Service Level Agreement) regarding the availability of telephony, IT, and infrastructure resources.\n* Monitor ongoing activities until resolution to improve processes and prevent recurrence of failures.\n\n### **Mandatory Requirements:**\n\n \n\n* Proficiency in **Microsoft Office Suite – Intermediate level**.\n* Knowledge of **telecommunication systems and networks**.\n* Experience in technical support routines and customer service.\n\n### **Preferred Qualifications:**\n\n \n\n* Experience with Service Desk / ITSM tools.\n\n### **CLT Employment \\+ Benefits:**\n\n \n\n* On-site work in **PIRACICABA/SP**.\n* Working hours: **Monday to Friday, 8:00 AM to 5:00 PM**.\n* Medical and dental plans.\n* Life insurance.\n* Meal Allowance / Food Voucher.\n* Transportation Voucher.\n* Discount Club.\n* Access to Wellhub (gyms) and Mente Tranquila.\n* Discounts on Positivo products.\n* Elleve Performance: Discounts on universities and courses.\n* And much more.\n\n\nIf this opportunity resonates with you and you want to grow alongside Positivo S\\+, apply now and join our team!\n\n\n \n\nMinimum Education: High School Diploma","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765859905000","seoName":"junior-support-technician-in-person","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-pradopolis/cate-help-desk-it-support/junior-support-technician-in-person-6475006784397012/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"78830bec-e169-414c-8627-72e9aa5772fa","sid":"deb7a0a3-3500-447f-89a1-c81b8ef36819"},"attrParams":{"summary":null,"highLight":["Level 1 Technical Support","Corporate Systems Support","CLT Employment with Benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Matão,São Paulo","unit":null}]},"addDate":1765859905030,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4251","location":"Av. Pres. Castelo Branco, 3867 - Parque Industrial Lagoinha, Ribeirão Preto - SP, 14095-000, Brazil","infoId":"6473799145292912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Sales Associate (Ribeirão Preto) – Casadora","content":"**Casadora**, a brand of **EBEG Group**, serving customers—from small to large retailers and end consumers—with a wide range of products in the segments of fractional and bulk packaging, party supplies, disposables, hygiene products, and diverse household essentials, is seeking a **Sales Associate** to join our **store** in **Ribeirão Preto/SP**, on a 6x1 schedule.\n\nYour **mission** will be to provide exceptional support and service to our customers, ensuring their satisfaction and addressing their needs effectively.\n\nWe are looking for energetic individuals eager to seize new opportunities and deliver work that creates value for both our customers and colleagues. So, how about experiencing new challenges with a team that collaborates closely and values the best in each person?\n\n**Apply now and join our team!**\n\nResponsibilities and duties\n\n**What will be your main challenges?**\n\n- Actively listen to and empathetically address customers’ needs and concerns, offering appropriate solutions during sales;\n\n- Provide accurate information regarding products, services, and company policies;\n\n- Proactively and effectively resolve customer issues and complaints;\n\n- Maintain an organized and tidy workplace;\n\n- Collaborate with the team to achieve established service and quality goals.\n\nRequirements and qualifications\n\n**What we expect from you:**\n\n- Completed high school education;\n\n- Empathy and ability to understand customers’ needs;\n\n- Skill in handling complaints and resolving problems efficiently;\n\n- Availability to work from 11:50 AM to 8:10 PM on a 6x1 schedule.\n\nAdditional information\n\n**What we offer:**\n\n**- Transportation allowance:** to facilitate your daily commute;\n\n**- Meal allowance:** provided through Ticket’s extensive network of partner establishments;\n\n**- Medical and dental assistance:** because we care about our employees’ well-being and health;\n\n**- Birthday day off:** a paid day off to celebrate your birthday with loved ones;\n\n**- TotalPass:** supporting your well-being, we grant easy access to top-tier gyms and studios across the country;\n\n**- Life insurance:** because we stand ready to support you at every stage.\n\nIf you are a **person with a disability** and wish to join our team, please submit your resume here. We do not have positions exclusively reserved for people with disabilities; on the contrary: **ALL OUR OPPORTUNITIES ARE OPEN TO PEOPLE WITH DISABILITIES.** \n\nEmployment type: Direct hire (CLT)\n\nCompensation: Starting at R$2,115.00 per month\n\nSelection question(s):\n\n* Are you available to work from 11:50 AM to 8:10 PM on a 6x1 schedule?","price":"R$2,115/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765765558000","seoName":"attendant-ribeirao-preto-matcher","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-pradopolis/cate-help-desk-it-support/attendant-ribeirao-preto-matcher-6473799145292912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"748632b6-99c7-4e4c-a2c3-55a132725162","sid":"deb7a0a3-3500-447f-89a1-c81b8ef36819"},"attrParams":{"summary":null,"highLight":["In-store customer service","6x1 schedule from 11:50 AM to 8:10 PM","Transportation and meal allowances"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ribeirão Preto,São Paulo","unit":null}]},"addDate":1765765558225,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4251","location":"Square of Flags - R. Florêncio de Abreu - Centro, Ribeirão Preto - SP, 14015-068, Brazil","infoId":"6471807209856312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Junior Learning Analyst","content":"**Education**\n\n* Completed undergraduate degree in Psychology, Business Administration, or Human Resource Management.\n\n**Skills and Competencies** \n\n* Experience in Training & Development (T&D) within HR departments or corporate universities.\n* Advanced proficiency in Word and PowerPoint.\n* Intermediate proficiency in Excel.\n* Strong formal writing skills.\n* Basic knowledge of: Bizagi or other flowchart creation software, project management, Lean methodology, KPI concepts, and negotiation.\n\n**Key Responsibilities**\n\n* Development and management of training programs (in-person and recorded) for internal audiences.\n* Support and/or lead process mapping initiatives and related documentation.\n* Support and monitor the planning, delivery, and pre- and post-training controls.\n* Support and/or lead the integration of Unimemo.\n* Support and/or lead the maintenance of the Cross-Training Matrix.\n* Support and/or lead the development of training programs.\n* Planning and facilitation of meetings.\n* Support and/or manage controls related to project implementation, programs, and associated performance indicators.\n* Support in delivering internal and external lectures and training sessions.\n* Support and/or develop training materials.\n* Support in preparing and managing customer training programs.\n\n**Benefits**\n\n* Educational partnership agreements (universities, colleges, and language schools)\n* Health insurance plan (50% covered by the company for employees and dependents)\n* Dental insurance plan\n* Commuter allowance or company-provided transportation\n* Attendance bonus\n* On-site meals\n* Wellhub (Gympass)\n* Profit-Sharing Program (PPR)\n* Group life insurance\n* Childcare allowance for mothers\n* Payroll-deductible loan facility\n* Christmas bonus\n\nEmployment Type: Full-time CLT contract\n\nSalary: R$2,318.00 – R$3,000.00 per month","price":"R$2,318-3,000/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765609938000","seoName":"Analista+de+Aprendizagem+Jr","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-pradopolis/cate-help-desk-it-support/analista%2Bde%2Baprendizagem%2Bjr-6471807209856312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"8919afbe-3783-43ba-9de8-230ff9de0f59","sid":"deb7a0a3-3500-447f-89a1-c81b8ef36819"},"attrParams":{"summary":null,"highLight":["Corporate training program development","Support in process mapping","Proficiency in Word, Excel, and PowerPoint"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ribeirão Preto,São Paulo","unit":null}]},"addDate":1765609938269,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4251","location":"Square of Flags - R. Florêncio de Abreu - Centro, Ribeirão Preto - SP, 14015-068, Brazil","infoId":"6470001535001812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"INTERNSHIP","content":"**Description**\n\n\n\nThe intern will provide user support, assisting in resolving hardware, software, and network issues. They will also support equipment installation and maintenance, handle service requests, organize the IT inventory, and document technical procedures.\n\n\n**Schedule:** Monday to Friday, availability for 6 hours per day.\n\n\n**Responsibilities and Duties**\n\n\nSupport maintenance of computers, printers, and peripherals; Assist in configuring and monitoring local networks (LAN/Wi-Fi); Provide support to internal users regarding hardware, software, and connectivity issues; Participate in the installation and updating of operating systems and corporate applications; Support documentation of technical procedures and equipment inventory; Assist in implementing information security policies; Attend IT department alignment meetings; Support user access and account management.\n**Requirements and Qualifications**\n\n\n**Mandatory Education:** Currently enrolled in a Technical Education program.\n\n**Fields of Study:** Technical Course in Information Technology or related fields.\n\n\n**Desirable Requirements:**\n\n\nBasic knowledge of Windows and Linux operating systems; Understanding of computer networking concepts (IP addressing, DNS, DHCP, routers, and switches); Ability to identify and resolve simple technical issues; Good communication skills and willingness to learn; Basic knowledge of Microsoft Office and productivity tools; Awareness of digital security and best practices in IT usage; Ability to work in a team and follow established processes; Organizational skills to manage multiple tasks.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765468869000","seoName":"ESTAGIARIO","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-pradopolis/cate-help-desk-it-support/estagiario-6470001535001812/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"baa2763e-d066-4180-85d7-7e0ecaba603b","sid":"deb7a0a3-3500-447f-89a1-c81b8ef36819"},"attrParams":{"summary":null,"highLight":["Support users with hardware, software, and network issues","Assist in installation and maintenance of equipment","Document technical procedures and inventory"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ribeirão Preto,São Paulo","unit":null}]},"addDate":1765468869921,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4251","location":"Av. 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