Sales and Customer Service

Description

Job Summary: We are seeking a communicative and proactive professional to handle customer service and sales via WhatsApp, with a strong focus on customer support and order completion. Key Highlights: 1. Customer service and sales via WhatsApp, with a customer-centric focus. 2. Collaborative work environment and growth opportunities. 3. Ongoing training and performance-based incentives. **About the Position** We are looking for a communicative, agile, and customer-oriented individual! This professional will be responsible for delivering **customer service and sales via WhatsApp**, providing customer support, answering questions, and completing orders attentively and courteously. **Responsibilities** * Respond to customers via WhatsApp promptly and politely; * Present products and promotions to stimulate sales; * Record orders and track delivery status; * Maintain the brand’s communication and writing standards; * Support post-sales activities and customer retention. **Requirements** * Prior experience in **customer service or online sales**; * **Excellent typing speed** and **strong writing skills** (correct Portuguese and clear language); * Agility, empathy, and proactivity; * Proficiency with **WhatsApp Web**, **spreadsheets**, and **sales systems**. **Preferred Qualifications** * Experience in **delivery** or **e-commerce**; * Strong written and visual communication skills (use of emojis, standardized messages, etc.); * Ability to transform customer service into relationship building. **What We Offer** * A relaxed and collaborative work environment; * Continuous training and ongoing support; * Growth opportunities and performance-based incentives. Employment Type: Full-time, CLT (Consolidated Labor Laws) contract Compensation: R$1.700,00 – R$3.000,00 per month Benefits: * Health insurance * Dental insurance * Life insurance * Meal allowance * Transportation allowance