Store Operator

Description

Job Summary: Responsible for cash collection, cash register opening and closing, issuing receipts, and customer service, with a focus on payments and service offerings. Key Highlights: 1. Direct customer service, offering the best payment methods 2. Opportunity to promote and register the HTN Card and associated services 3. Multifunctional role, supporting various store departments Responsible for collecting purchase amounts and credit card bill payments (HTN cards), as well as opening and closing the cash register, issuing daily transaction receipts (credit/debit cards, cash, and PIX). Responsibilities and Duties * Open and close the cash register, issuing receipts for daily transactions involving cash, credit/debit cards, PIX, and credit card bill payments. * Verify the opening cash amount to ensure sufficient change and operational readiness. * Serve customers and recommend the most suitable payment method. * Offer the HTN Card to customers who do not yet hold this payment option. * Identify customers using official identification documents (RG or CNH) for credit approval. * Register and update customer profiles, requesting required documents (RG, CPF, and phone number) for credit policy review and approval, in accordance with the current Credit Policy. * For existing HTN Cardholders, offer PCJ services. * Collect purchase amounts via cash, verifying banknote authenticity; for HTN card payments, request valid identification. * Promote and process our plans. * Visually inspect products (model, size, color, stitching, quantity purchased, etc.) to prevent future exchanges and complaints. * Always gift-wrap items upon customer request, following established internal guidelines. Responsible for handling cash and equipment, and restocking cash register support items (meat wrappers, shopping bags, receipt rolls, gift wrapping paper, etc.) * Assist with ad-hoc tasks within the unit, maintaining a clean and organized workspace. * Support other store departments: inventory, visual merchandising (VM), and restocking (multifunctional). Requirements and Qualifications Preferred: Prior experience in this role Basic computer skills and typing proficiency. Additional Information Founded in 1980, Humanitarian Footwear chain operates 50 stores across more than 22 cities in the states of SP, RJ, MG, and PR, ranking among the top five footwear retailers in Brazil. A footwear specialist, Humanitarian sells leading industry brands and maintains strong relationships with manufacturers, ensuring the best offers for our customers. Committed to delighting consumers with a differentiated shopping experience, Humanitarian Footwear continuously reinvents itself. Thousands of professionals work diligently to ensure seamless store operations and consistently deliver outstanding fashion service. Purpose We were founded—and exist—to promote renewal and well-being, driven by our passion for footwear. ____ Employment Type: Full-time CLT, Temporary Contract Duration: 1 month Compensation: Starting from R$2.274,00 per month Benefits: * Transportation allowance Experience: * Customer Service (Preferred) Work Location: On-site