Company: Ka Bru Position: Hostess (Concierge) Gender: Indifferent Age: 25 to 40 Education: Completed high school / Preferably with higher education in Tourism or related fields. Skills: Clear and effective communication, excellent customer interaction ability. Proficiency in English, fluent in speaking and writing. Knowledge of customer service techniques and etiquette. Previous experience as a receptionist/hostess in hotels and inns. Specific knowledge: Experience in customer service in hotels and inns and administrative routines. Expected behavioral competencies: Proactivity, organization, good interpersonal skills, and ability to work in a team. Work schedule: 6 days on, 1 day off Working hours/Shifts: 06:00\-15:20 / 13:20\-22:00 Contract type: CLT Salary: Base salary (1\.810,00\) \+ Tip (400,00 to 900,00 – depends on occupancy rate) \+ Overtime pay when applicable. Travel payment upon arrival / by bus (if the candidate leaves before the end of the probation period, they must pay for the return trip themselves) Benefits: Housing \+ Cost-of-living allowance (500,00\) \+ Basic food basket (100,00\) Housing: The company provides the employee, during the validity of the employment contract, functional accommodation containing the following items in full working condition: refrigerator, stove, bed, and mattress. The employee is solely responsible for providing the following personal-use items: pillow, bed linens, bath towels, plates, cutlery, and other household utensils. Start date: Immediate **Job objective / Activities performed:** \- Welcome and receive hotel guests, providing information and guiding them. \- Receive arriving guests and assign rooms. \- Respond professionally and promptly to customer requests/complaints. \- Provide personalized service and assistance to guests throughout their stay, from check\-in to check out, ensuring overall guest experience. \- Present and answer customer questions about the dishes. Job type: Permanent CLT position Pay: R$1\.810,00 \- R$3\.500,00 per month Benefits: * Housing assistance * Basic food basket * Life insurance