Customer Service Representative

Description

Job Summary: The Customer Service Representative at Drogaria Ultra Popular is responsible for providing assisting and humanized service, offering the best products and ensuring fast deliveries. Key Highlights: 1. Assisting and humanized customer service 2. Focus on customer needs and fast product delivery 3. Goals as daily challenges for motivation and growth The Customer Service Representative at Drogaria Ultra Popular goes beyond medication and cosmetics recommendations and dispensing — they are committed to delivering the best service, attention, agility, and genuine interest in customers regardless of communication channel: phone call, e\-mail, WhatsApp, etc. Our goal is to understand customer needs, offer the best products through assisting and humanized service, and simultaneously fulfill our commitment to deliver products before the stipulated deadline. We view goals as daily challenges that provide motivation and growth. We work to maintain the convenience of home delivery and ensure safety in medications, products, and services — offerings exclusive to Ultra. If you also believe that respect, quality education, continuous learning, and commitment are key differentiators for the development of everyone around us, join the company experiencing the fastest growth in Primavera do Leste. Our employees, together with our customers, are our greatest asset. The intellectual, physical, psychological, and financial well-being of each employee motivates us to offer the best in terms of fair salaries and distinctive benefits. Below are some of our benefits: * Life insurance; * Dental plan; * Health plan (optional); * Education assistance (undergraduate and postgraduate); * Partnerships with foreign language schools; * Position and salary plan; * Unit-based bonuses; * Commission based on effort and performance indicators. * 14th-month salary; * Banked hours; * Creditoo payroll deduction; * Childcare allowance; * **Note:** Weekly working hours: 44 hours.