Job Summary: Channel Leader | Store — Lead operations, ensure service excellence, develop the team, and achieve commercial results. Key Highlights: 1. Lead and develop the store team and engage them. 2. Deliver an enchanting customer experience. 3. Focus on results and strategic vision. Position: Channel Leader \| Store Are you passionate about people, sales, and team management? We have an opportunity for you! We are seeking a Channel Leader \| Store to lead store operations, ensuring service excellence, team development, and achievement of commercial results. Key Responsibilities: * Lead, develop, and engage the store team; * Monitor goals, KPIs, and commercial performance; * Ensure store organization, cleanliness, and operational functionality; * Manage daily operational tasks and routines; * Deliver an enchanting customer experience; * Develop strategies to increase sales and customer loyalty; * Monitor inventory, product display, and internal processes; * Support team development and performance tracking. Requirements: * Experience leading teams; * Knowledge of sales and KPI management; * Strong communication skills and a proactive attitude; * Organizational ability, results orientation, and strategic vision; * Aptitude for working with people and developing talent. Desired Competencies: * Leadership; * Communication; * Planning and organization; * Results orientation; * Teamwork; * Resilience and self-motivation; * Systems thinking. Join a team passionate about results, people, and customer experience!
João Silva
Indeed · HR
João Silva
Indeed · HR
