Job Summary: The Call Center Operator will provide customer support and service, ensuring customer satisfaction and efficient problem resolution. Key Highlights: 1. Customer support and service via phone and chat 2. Ticket registration and tracking 3. Effective resolution of customer issues Call Center Operator Description The Call Center Operator will be responsible for providing customer support and service to the company's customers, ensuring satisfaction and efficient problem resolution. Responsibilities * Answer and respond to customer requests via phone and chat * Register and track customer tickets in the system * Identify and resolve customer issues quickly and effectively * Ensure customer satisfaction and service quality Requirements * High school diploma or equivalent * Strong oral and written communication skills * Prior customer service experience is a plus * Basic computer and customer service system knowledge * Ability to work well in a team and under pressure
João Silva
Indeed · HR
João Silva
Indeed · HR
