Job Summary: Internship position for member service and guidance, request registration and document organization, collaborating with the team to continuously improve processes. Key Highlights: 1. Member service and guidance 2. Team collaboration for continuous process improvement 3. Participation in training and capacity-building programs **Description and Responsibilities:** **Working Hours:** 9:00 AM to 4:00 PM, with a 1-hour lunch break **Level:** Internship **Employment Type:** Internship* Serve and guide members regarding the cooperative's products and services. * Register and track member requests and demands; * Assist in organizing documents and information related to service delivery; * Participate in training and capacity-building programs offered by the cooperative; * Collaborate with the team in preparing reports and feedback on service delivery; * Contribute to the continuous improvement of member service processes; * Assist in promoting cooperative campaigns and promotions; * Comply with the cooperative's regulations and policies. **Requirements:** Currently enrolled in the 2nd to 4th semester/term of Administration, Accounting Sciences, or related fields; Basic knowledge of financial mathematics; Strong verbal and written communication skills; Ability to work effectively in a team; Proactivity and willingness to learn; Intermediate proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); Availability to intern for 6 hours per day; Preferred Qualifications: ANBIMA certification; Experience in customer service; Knowledge of financial products and services. **Benefits:** Medical assistance, Day Off, Transportation allowance, Wellhub (Gympass), Zenklub (health and wellness)
João Silva
Indeed · HR
João Silva
Indeed · HR
