Teixeira de Freitas \- BA 1 position R$ 3\.509 Full-time On-site Main Commercial **Job Summary:** Responsible for supervising and ensuring the smooth operation of the convenience store, guaranteeing the achievement of targets, quality standards, and excellence in customer service. Works strategically and practically, leading teams, controlling processes, and supporting commercial and administrative management. Must have **excellent interpersonal skills**, with the ability to **lead teams collaboratively, resolve conflicts, and maintain a harmonious work environment**. It is essential to communicate clearly and empathetically, conveying confidence to both team members and customers. **Behavioral Profile:** * Inspirational leadership and role model in personal and professional conduct. * Strategic vision and focus on results. * Ability to communicate clearly and empathetically. * Organization, discipline, and sense of priority. * Ability to make decisions under pressure. * Proactivity and problem-solving attitude when facing challenges. * Commitment to team and operational development. * **Collaboration with Station Leadership and Team** *(We are one company)* **Main Responsibilities:** * Supervise daily store operations and ensure compliance with procedures. * Monitor and guide shift leaders and staff, promoting a motivated and productive team. * Ensure standards of customer service, cleanliness, product display, and store organization. * Perform stock analysis and control, orders, inventories, and product expiration dates. * Support financial management: cash control, closing reconciliation, and sales reports. * Monitor targets, performance indicators, and propose corrective actions. * Train, supervise, and evaluate team performance. * Support promotional campaigns and sales strategies to increase revenue. * Handle problem resolution and ensure customer satisfaction. * Must be comfortable using management and operational systems, capable of interpreting inventory, sales, and performance reports. * Travel when necessary to support other units or demands. Ability to lead and develop teams. * **Desirable Requirements (Not mandatory):** Valid driver's license – category AB. **Mandatory Requirements:** * High school diploma (higher education in progress or completed is a plus). * Basic knowledge of Office suite (Word, Excel, PowerPoint, etc). * Availability for shifts, as may work different shifts, weekends, and holidays. **Requirements** -------------- ### **Education** * High School ### **Technical Skills** * Decision-making under pressure. * Emotional intelligence. * Active listening. * Conflict management. * Strategic thinking. * Task delegation ability. * Motivation and positive influence. * Clear, objective, and empathetic communication. * Constructive feedback. * Ability to work in shifts, weekends, and holidays. * Proficiency in Office suite (Word, Excel, and PowerPoint). * Performance monitoring. * Valid driver's license – category AB **Benefits** -------------- * Bonus * Life insurance * Meal allowance * Cafeteria **Location** --------------- Avenida São Paulo, 2304, Bonadiman, Teixeira de Freitas \- BA, Brazil, 45991\-138