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If you enjoy solving problems and possess initiative, this opportunity is for you!\n\n**Responsibilities:**\n\n* Providing **Level 1 support**\n* Installing, configuring, and troubleshooting systems, software, and applications;\n* Delivering remote and on-site support;\n* Relocating, replacing, and upgrading hardware and software;\n* Providing technical support for home office environments for minor-issue corrections or configurations. **Requirements:**\n* Experience installing software and maintaining computers, **even if in a personal context**;\n* Proficiency with technology and user support;\n* Availability for **on-site work**\n\n**Preferred Qualifications:**\n\n* • Basic knowledge of Operating Systems (Windows—primarily versions 10 and 11): Installation, network configuration, permissions, drivers, user profiles. • Basic knowledge of Networks and Connectivity (Network diagnostics using commands such as ping, ipconfig, tracert, TCP/IP, DNS, DHCP, Gateway, and VPN) • Basic knowledge of Information Security (Best practices: strong passwords, phishing awareness, access control, antivirus policies, firewall, backups, fundamental understanding of LGPD and data confidentiality) • Basic knowledge of Support Tools and Software (Office Suite, Microsoft 365, ticketing / ITSM systems, and remote access tools) • Basic knowledge of Hardware and Infrastructure (Basic assembly and maintenance of computers and laptops; diagnosing peripheral failures (monitors, mouse, keyboard, headset); driver installation; replacement of simple components (RAM, HDD, SSD).\n\nEmployment Type: Full-time CLT\n\nCompensation: BRL 1,904.00 per month\n\nBenefits:\n\n* Medical insurance\n* Dental insurance\n* Food allowance\n* Meal voucher\n* Transportation allowance","price":"R$1,904/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766591782000","seoName":"1039351-support-analyst-jr","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-porto-feliz/cate-network-sys-admin/1039351-support-analyst-jr-6484374820006612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"bbe37302-2238-404c-8b96-edc941fc8d96","sid":"6394c1ef-b1f6-4fa9-9ff4-93f9c71cd0a5"},"attrParams":{"summary":null,"highLight":["Level 1 Support","Software Installation and Configuration","Availability for On-site Work"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Hortolândia,São Paulo","unit":null}]},"addDate":1766591782812,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. 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Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil","infoId":"6438000420595512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Jr. IT Infrastructure Analyst","content":"Temporary opportunity with on-site work in Indaiatuba.\n \n\n \n\nWe are seeking a professional to provide technical IT support and maintain the infrastructure and support systems for business operations in full working condition.\n**We offer:**\n=============\n\n* On-site cafeteria\n* Transportation allowance\n\n**Affirmative position for Women and People with Disabilities (PwD)**\n\n**Tasks and Qualifications:**\n=============================\n\n* Provide technical support at three levels: phone, remote, and on-site\n* Install, support, and maintain software and hardware intended for users\n* Train end users on the use of various equipment used by the company\n* Support the company's infrastructure - network devices, cabling, software, telephony, printers, and servers\n* Analyze and forward infrastructure requests and improvements to the IT management/direction\n\n**Academic qualification required for the position**\n\n* Bachelor's degree completed\n\n**Skills and required experience period for the position:**\n\n* Experience with Windows 7 and 10, Active Directory\n* Experience in user support\n* Knowledge of LAN/WAN network infrastructure\n\n**KION Group respects and values diversity; therefore, all applications are welcome in our selection processes, regardless of race, color, religion, sex, sexual orientation, nationality, disability, or age.**","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762968782000","seoName":"infrastructure-analyst-it-jr","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-porto-feliz/cate-network-sys-admin/infrastructure-analyst-it-jr-6438000420595512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"a3093984-04ab-45fa-9d03-5a045066a1fa","sid":"6394c1ef-b1f6-4fa9-9ff4-93f9c71cd0a5"},"attrParams":{"summary":null,"highLight":["Temporary role in Indaiatuba","Support technical infrastructure","Training users on equipment"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Indaiatuba,São Paulo","unit":null}]},"addDate":1762968782859,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. Dr. Ubaldino do Amaral, 31 - Centro, Sorocaba - SP, 18010-040, Brazil","infoId":"6434725298828912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"ANALYST SUPPORT PL","content":"**What will be your challenges:**\n* Act as escalation point for complex incidents and requests, ensuring clear and empathetic communication.\n* Conduct root cause analysis (RCA) and implement permanent solutions to prevent issues.\n* Manage the ticket lifecycle, ensuring quality and SLA compliance.\n* Create and update documentation and procedures, promoting knowledge sharing.\n* Participate in IT projects, proposing process improvements and automations.\n* Contribute to team culture development and a collaborative environment.\n* Provide advanced support for hardware, software, networks (LAN/WAN), and internal systems.\n\n **What you need to have:**\n* Bachelor's degree in Information Technology or related fields\n* ITIL (Incident, Problem, and Knowledge Management) and SLAs.\n* Computer networks (TCP/IP, VLANs, managed switches) and server infrastructure.\n* Operating Systems (Windows Server/Client, Linux) and Active Directory.\n* Proficiency in ITSM tools and asset management.\n* Scripting/automation skills (PowerShell, Python) for routine optimization.\n* Knowledge of laboratory systems will be an advantage.\n* Solid experience in IT support, with proven track record in resolving second-level issues.\n* Demonstrated experience in root cause analysis and technical documentation.\n\n \n\n**What we offer you:**\n* Meal Allowance\n* Food Allowance\n* Childcare Assistance\n* Dental Plan\n* Health Insurance\n* Life Insurance\n* Welhub (Gympass)\n* Workplace Gymnastics\n* Birthday Day Off\n* Birthday Gift\n* +Saúde Program (free telemedicine and psychological support)\n* Gifts for Expectant Mothers and Fathers\n* Christmas Bonus\n* Corporate University\n* Petlove (Pet Health Plan)\n* Study Grant\n* Parking Benefit or Transportation Voucher\n* Onhappy (exclusive travel rates platform)\n\n\n**General Information:**\n* **Working hours:** 08:00 AM to 06:00 PM - MON FRI\n* **Contract type:** Permanent\n* **Work location:** DB São José dos Pinhais\n\n **Would you like to know more about DB?**\nSince its inception, DB Diagnósticos has maintained the same purpose: to be an exclusive reference laboratory with a high standard of excellence.\nFor 12 years, we've been promoting health, recognized throughout the national territory, with a modern structure and broad diagnostic capacity.\nWe have a high-performance team focused on quality and development, impacting the lives of thousands of people across Brazil every day through accurate and reliable diagnostics.\nWant to learn more? Follow our page: https://lnkd.in/dhmTzG2n **What to expect from us!**\nWe work for life, therefore we take our mission very seriously! We want to make a difference and impact people's lives through our business, bringing agility and confidence to our results.\nAnd how do we achieve all this? By valuing people, knowledge, quality, and evolution!\nWe are an ambitious company that believes in change and innovation! We know that to enable this, we need great diversity—of people, ideas, ethnicities, cultures, religions, genders, and everything else, because only plurality provides different perspectives and stimulates innovation and growth.\nWe offer a safe and collaborative environment, grounded in respect and dignity. Here, you'll find a space free from stereotypes, prejudice, and discrimination.\nSo, after learning a bit more about DB, do you identify with our worldview? Then come grow with us! **Join DB!**","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762712913000","seoName":"analista-de-suporte-pl","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-porto-feliz/cate-network-sys-admin/analista-de-suporte-pl-6434725298828912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"a3b8630c-049f-45a0-8d4b-2d860d5c628b","sid":"6394c1ef-b1f6-4fa9-9ff4-93f9c71cd0a5"},"attrParams":{"summary":null,"highLight":["Provide advanced IT support","Conduct root cause analysis (RCA)","Participate in automation projects"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Sorocaba,São Paulo","unit":null}]},"addDate":1762712913971,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil","infoId":"6415280612352212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Infrastructure Services Analyst Pl","content":"Position: Infrastructure Services Analyst Pl\n\n**Job Opening: Infrastructure Services Analyst Pl (Real Estate Regularization)** \n\n**Join the CPFL Group and Boost Your Career!** \n\n \n\nWhere you will work: Indaiatuba/SP \n\nWork model: On-site \n\nCompany: CPFL Infra – A company within the CPFL Energia Group. \n\n **Prerequisites:** \n\n \n\nBachelor's degree in Engineering, Architecture, Law, Administration, or related fields. \n\nIntermediate-level proficiency in Microsoft Office Suite; \n\nPrior experience in real estate regularization with practical knowledge of interactions with municipal agencies (City Hall) and Real Estate Registries; \n\nUnderstanding of licensing, construction permits, and occupancy certificates; \n\nPower BI knowledge is desirable; \n\nAvailability to work 100% on-site in Indaiatuba/SP. \n\n \n\n**Your day-to-day responsibilities:** \n\n \n\nConduct ESG analysis and real estate due diligence; \n\nManage third-party teams; \n\nCarry out urban and rural real estate regularization by identifying and resolving documentation, tax, and urban planning issues with relevant authorities; \n\nMonitor deadlines and progress of administrative processes, maintaining updated records and performing follow-ups with competent agencies. \n\nReview required documentation for real estate regularization (deeds, registrations, plans, etc.) and ensure documents meet legal and regulatory requirements. \n\nServe as a liaison with municipal agencies, particularly urban planning, development, environmental, and public works departments, ensuring regularization processes comply with current regulations. \n\nTrack real estate registration processes at registries, including requesting certificates and verifying pending issues. \n\nProvide support and guidance to internal clients, answering questions and providing updates on the status of regularization processes. \n\n \n\n**What we offer:** \n\n \n\nTransportation allowance; \n\nMeal voucher; \n\nFood voucher; \n\nMedical insurance; \n\nDental insurance; \n\n6-month maternity leave and 20-day paternity leave; \n\nChildcare allowance (subject to eligibility criteria); \n\nLife insurance; \n\nProfit-sharing program (PLR); \n\nGympass; \n\n\"Fale Comigo\" Program (free and confidential phone-based support for psychological, legal, financial, social, and speech therapy assistance). \n\n \n\n**Learn more about us:** \n\n \n\nWe operate in Brazil's electric power sector and have a solid history since 1912 of contributing to the development of cities and states we serve through solutions in generation, transmission, distribution, energy trading, and service provision. \n\nSince 2017, the Group has been part of State Grid, the world's largest electric power company, strengthening our growth strategy and leadership in the Brazilian power sector. \n\nThrough our distribution companies, we deliver electricity to over 10 million addresses, serving more than 22 million people with the efficiency of our service network. \n\nWe believe diverse teams and an inclusive environment for all individuals are essential for the sustainability of innovative, customer-focused organizations; therefore, we value diversity and guide our actions to foster an inclusive culture and equal opportunities for everyone. \n\n \n\nWant to learn more about CPFL Group? 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Cel. Eugênio Motta, 335 - Vila Ferriello, Boituva - SP, 18550-000, Brazil","infoId":"6414593823027412","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"IT Support Analyst","content":"**Experience:**\n\n\nØ Experience as an Industrial IT Analyst.\n\n\nØ Knowledge of operating systems (Windows, Linux), networks, hardware, and Office suite;\n\n\nØ Experience with ticketing and monitoring tools;\n\n\nØ Desired certifications (ITIL, Microsoft, Cisco, etc.).\n\n **Description of Responsibilities:**\n\n\nØ Respond to technical support tickets (on-site and remote), logging and tracking requests in the\n\n\nsupport system.\n\n\nØ Diagnose and resolve issues related to hardware, software, networks, and corporate systems.\n\n\nØ Guide users on the use of systems, applications, and technological tools.\n\n\nØ Perform preventive and corrective maintenance on computers, printers, and other\n\n\nequipment.\n\n\nØ Monitor and support network infrastructure, servers, and connectivity services.\n\n\nØ Install, configure, and update software and equipment.\n\n\nØ Develop technical documentation and procedure manuals.\n\n\nØ Assist in projects for implementing new technologies and improving IT processes.\n\n\nØ Ensure information security in compliance with company internal policies.\n\n\nØ Experience with ERP systems, databases, or area-specific tools.\n\n **Training after hiring:**\n\n\nØ MP\\-10 – IT Infrastructure\n\n\nØ PR\\-17\\- Back\\-up;\n\n\n \n\nMinimum Education: Bachelor's degree","price":"","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761140142000","seoName":"it-support-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-porto-feliz/cate-network-sys-admin/it-support-analyst-6414593823027412/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"6698148a-a85a-4b10-bf08-4b8c4bfa3359","sid":"6394c1ef-b1f6-4fa9-9ff4-93f9c71cd0a5"},"attrParams":{"summary":null,"highLight":["ITIL and MCSE certifications preferred","Support hardware, software, and networks","Experience with ERP systems and databases"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Boituva,São Paulo","unit":null}]},"addDate":1761140142424,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. 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Network Sys Admin in Porto Feliz
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Infrastructure Analyst64963131153667120
Indeed
Infrastructure Analyst
A Human Resources Consulting firm is seeking an Infrastructure Analyst professional in Sorocaba. Valor Potencial is a company focused on developing innovative solutions to maximize business performance. Its objective is to help companies identify and explore their growth potential. **Responsibilities:** Configuration of WIFI equipment. Functionality, connection, registration, and login tests for WIFI equipment. Maintenance of WIFI equipment. Rollout of WIFI equipment on buses, terminals, or bus stops. Electrical tests on wiring harnesses, fuse holders, and fuses. Installation of WIFI equipment on buses or terminals. Assembly and maintenance of racks, controllers, antennas, and cable TV outlets. Photographic report (As-built). Installation of links with fixed-line and radio telecommunications operators. Monitoring, cabling, and infrastructure installation. Technical visits for project implementation and maintenance. Structured network maintenance. Heatmap generation. Hotspot monitoring. Internal systems usability. For work in the city of Sorocaba / SP. Previous experience as Infrastructure Specialist, Infrastructure Consultant, Infrastructure Engineer, or Infrastructure Technician may indicate affinity with some of the activities of this position. **Desired Requirements:** **Education:** Completed technical course **Experience:** Required experience **Compensation and Benefits:** * Salary: 2.245,00 * Meal voucher * Transportation voucher * Notebook **Additional Information:** * Contract type: Permanent – On-site. * Schedule: Full-time * Working hours: To be agreed.
R. Dr. Ubaldino do Amaral, 31 - Centro, Sorocaba - SP, 18010-040, Brazil
R$2,245/month
Junior Infrastructure Services Analyst64877704760323121
Indeed
Junior Infrastructure Services Analyst
**Your future deserves this energy!** We believe the energy you invest in your career deserves a return. That’s why we recognize our people’s dedication and are always looking for those who want to make a difference and build a prosperous, secure career path. At CPFL, you’ll find a solid environment to grow with confidence—security to evolve and space to build a purpose-driven future. **POSITION**: **Junior Infrastructure Analyst** **VACANCIES**: 01 **COMPANY**: Nect Serviços Adm Ltda (S003\) **DEPARTMENT**: SSSI\-REAL ESTATE COORDINATION **CITY**: Indaiatuba, SP **Contract type: Temporary position, average duration of 7 to 9 months** **Work modality:** 100% In-person We are seeking a **Junior Infrastructure Analyst** to work in a strategic area, contributing to the organization, control, and efficiency of the company’s financial and operational processes. **Prerequisites** * Bachelor’s degree completed in **Business Administration, Accounting, Economics**, or related fields; * Intermediate proficiency in the **Microsoft Office Suite** (Excel, Word, PowerPoint); * Experience with **PROC\-V and Pivot Tables** in Excel is desirable; * Knowledge of **SAP** is desirable; * Availability for **100% in-person work in Indaiatuba**. **Key Responsibilities** * Analyze and perform daily scheduling of **automatic and manual payments** in the system, including registration of invoices and bills; * Support employees and clients, adhering to **policies and service level agreements (SLAs)**, ensuring timely and high-quality service delivery; * Perform **reconciliation of journal entries**; * Execute **tax and duty payments** on behalf of the company; * Maintain up-to-date the department’s **performance indicator spreadsheet**; * Contribute to **operational process improvements**, interacting with IT systems and other departments; * Support the development of **payment controls**, ensuring all documentation is properly approved and authorized. **Desired Profile** * Organizational skills and attention to detail; * Sense of responsibility and commitment to deadlines; * Strong communication and interpersonal skills; * Proactivity and continuous improvement mindset. **What we offer:** * Transportation Allowance; * Meal Voucher; * Food Allowance; * Medical Assistance; * Dental Assistance; * 6-month maternity leave and 20-day paternity leave; * Childcare Assistance (subject to eligibility criteria); * Life Insurance; * Profit-Sharing Plan (PLR); * Wellhub; * “Fale Comigo” Program (free, confidential telephone-based support for psychological, legal, financial, and social assistance). **Learn more about us:** We operate in Brazil’s electric power sector and have a solid history dating back to 1912, contributing to the development of the cities and states we serve through solutions in power generation, transmission, distribution, energy trading, and service provision. Since 2017, the Group has been part of State Grid—the world’s largest electric power company—strengthening our growth strategy and leadership position in Brazil’s electricity sector. Through our distribution companies, we deliver electricity to over 10 million addresses, serving more than 22 million people via our efficient customer service network. We believe diverse teams and an inclusive environment for all people are fundamental to the sustainability of innovative, customer-focused organizations; therefore, we value diversity and guide our actions to ensure an inclusive culture and equal opportunity for everyone. Want to learn more about CPFL Group? Visit: https://www.grupocpfl.com.br/
R. Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil
RHK457 - IT Infrastructure Analyst64858373024386122
Indeed
RHK457 - IT Infrastructure Analyst
**Position: RHK457 - IT Infrastructure Analyst** **Contract: CLT, On-site** **Location: Sorocaba / SP** **Schedule: Monday to Friday, 08:00–17:00 or 09:00–18:00.** **Salary: 6,000.00** **Benefits: Meal Voucher / Health Insurance / Transportation Voucher / Life Insurance.** **Requirements:** High School Diploma (Bachelor’s degree in Engineering or related fields is a plus). Systems and Tools: Fortigate; Linux Operating System (Advanced); Windows Server (Advanced); Microsoft Cloud (Advanced); Cloud Computing (Intermediate); EWS; Azure Language: English (Intermediate) Residency in Sorocaba or Votorantim / SP **Mission:** We are seeking an **Infrastructure Analyst** to join the team of an IT-sector company. We seek professionals who are committed, passionate about technology, and focused on delivering secure and efficient infrastructure solutions. **Responsibilities:** * Manage storage systems (e.g., MSA, StoreOnce), switches, and servers (HPE); * Administer and provide support for virtualized environments (VMware); * Implement and maintain backup solutions (e.g., Veeam, ArcServe, Veritas); * Administer Linux and Windows Server operating systems; * Manage EDR and antivirus software (Kaspersky, TrendMicro); * Provide network and connectivity support and troubleshooting (LAN, VLANs, VPN, HUB-SPOKE); * Support cloud projects (OCI, Azure, AWS), including migration and hybrid integration; * Participate in security projects with Fortinet (FortiGate, FortiAnalyzer, FortiManager). **Knowledge and Skills:** Fortigate; Linux Operating System (Advanced); Windows Server (Advanced); Microsoft Cloud (Advanced); Cloud Computing (Intermediate); EWS; Azure DD29102025 Job Type: Full-time CLT Compensation: R$6,000.00 per month Benefits: * Medical Assistance * Life Insurance * Meal Voucher * Transportation Voucher Screening Questions: * Do you reside in Sorocaba/SP, or are you available to relocate at your own expense? * Do you have intermediate-level English proficiency? (This knowledge will be used for reading technical documentation and supporting systems.) * What is your proficiency level with Microsoft Cloud and Azure (basic, intermediate, or advanced)? * How long have you worked in the IT Infrastructure field? Work Location: On-site
R. Boa Vista, 6 - Barra Funda, Votorantim - SP, 18114-330, Brazil
R$6,000/month
RHK457 - Infrastructure Analyst64858373040259123
Indeed
RHK457 - Infrastructure Analyst
**Job Opening: RHK457 \- Infrastructure Analyst** **Contract Type: CLT, On-site** **Location: Sorocaba / SP** **Working Hours: Monday to Friday, from 08:00 to 17:00 or from 09:00 to 18:00.** **Salary: R$ 6\.000,00** **Benefits: Meal Voucher / Health Insurance / Transportation Voucher / Life Insurance.** **Requirements:** High School Diploma (Bachelor’s degree in Engineering or related fields is a plus). Systems and Tools: Fortigate; Linux Operating System (Advanced); Windows Server (Advanced); Microsoft Cloud (Advanced); Cloud Computing (Intermediate); EWS; Azure Language: English (Intermediate) Must reside in Sorocaba or Votorantim / SP **Mission:** We are seeking an **Infrastructure Analyst** to join the IT team of a technology company. We are looking for committed professionals who are passionate about technology and focused on delivering secure and efficient infrastructure solutions. **Responsibilities:** * Manage storage systems (e.g., MSA, StoreOnce), switches, and servers (HPE); * Administer and provide support for virtualized environments (VMware); * Implement and maintain backup solutions (e.g., Veeam, ArcServe, Veritas); * Administer Linux and Windows Server operating systems; * Manage EDR and antivirus software (Kaspersky, TrendMicro); * Provide network and connectivity support and troubleshooting (LAN, VLANs, VPN, HUB\-SPOKE); * Support cloud projects (OCI, Azure, AWS), including migration and hybrid integration; * Participate in security projects with Fortinet (FortiGate, FortiAnalyzer, FortiManager). **Knowledge and Skills:** Fortigate; Linux Operating System (Advanced); Windows Server (Advanced); Microsoft Cloud (Advanced); Cloud Computing (Intermediate); EWS; Azure DD29102025 Job Type: Full-time CLT Compensation: R$6\.000,00 per month Benefits: * Medical assistance * Life insurance * Meal voucher * Transportation voucher Screening Question(s): * Do you reside in Sorocaba/SP or are you available to relocate at your own expense? * Do you have intermediate-level English proficiency? (This knowledge will be used for reading technical documentation and supporting systems.) * What is your level of expertise in Microsoft Cloud and Azure (basic, intermediate, or advanced)? * How long have you worked in the IT Infrastructure field? Work Location: On-site
R. Dr. Ubaldino do Amaral, 31 - Centro, Sorocaba - SP, 18010-040, Brazil
R$6,000/month
Infrastructure Analyst Nr1 - Downtown64846309645059124
Indeed
Infrastructure Analyst Nr1 - Downtown
Human Resources Consulting is seeking an Infrastructure Analyst Nr1 professional in Hortolândia (Downtown). Valor Potencial is a company focused on developing innovative solutions to maximize business performance. Its goal is to help companies identify and explore their growth potential. **Responsibilities:** Configuration of WIFI equipment. Functionality, connection, registration, and login testing of WIFI equipment. Maintenance of WIFI equipment. Rollout of WIFI equipment on buses, terminals, or bus stops. Electrical testing of wiring harnesses, fuse holders, and fuses. Installation of WIFI equipment on buses or terminals. Assembly and maintenance of racks, controllers, antennas, and cable TV outlets. Photographic As-Built reporting. Installation of links with fixed-line and radio telecommunications operators. Monitoring, cabling, and installation of infrastructure. Technical visits for project implementation and maintenance. Structured network maintenance. Heatmap generation. Hotspot monitoring. Usability of internal systems. **Desired Qualifications:** **Education:** Completed technical education **Experience:** Relevant experience required **Compensation and Benefits:** * Salary: BRL 2,245.00 * Meal voucher * Transport voucher * Notebook **Additional Information:** * Contract type: Permanent – On-site * Duration: Full-time * Working hours: To be determined.
R. Eugênio Canciam, 170 - Vila Real, Hortolândia - SP, 13183-091, Brazil
R$2,245/month
Infrastructure Analyst N1 - Downtown64846309628929125
Indeed
Infrastructure Analyst N1 - Downtown
Human Resources Consulting is seeking an Infrastructure Analyst N1 professional in Sorocaba (Downtown). Valor Potencial is a company focused on developing innovative solutions to maximize business performance. Its goal is to help companies identify and leverage their growth potential. **Responsibilities:** Configuration of WIFI equipment. Functionality, connectivity, registration, and login testing of WIFI equipment. Maintenance of WIFI equipment. Deployment of WIFI equipment on buses, terminals, or bus stops. Electrical testing of wiring harnesses, fuse holders, and fuses. Installation of WIFI equipment on buses or terminals. Assembly and maintenance of racks, controllers, antennas, and cable TV outlets. Photographic as-built reporting. Installation of communication links with fixed-line and radio telecommunications providers. Monitoring, cabling, and installation of infrastructure. Technical visits for project implementation and maintenance. Structured network maintenance. Heatmap generation. Hotspot monitoring. Internal system usability. **Desired Qualifications:** **Education:** Completed technical degree **Experience:** Relevant experience required **Compensation and Benefits:** * Salary: BRL 2,245.00 * Meal allowance * Transportation allowance * Laptop **Additional Information:** * Employment type: Full-time, on-site * Work schedule: Full-time * Working hours: To be determined.
R. Dr. Ubaldino do Amaral, 31 - Centro, Sorocaba - SP, 18010-040, Brazil
R$2,245/month
INFRASTRUCTURE ANALYST N164845445608066126
Indeed
INFRASTRUCTURE ANALYST N1
WIFI equipment configuration; Functional testing, connectivity testing, device registration, and login for WIFI equipment; Maintenance of WIFI equipment; Deployment of WIFI equipment on buses, terminals, or bus stops; Electrical testing of wiring harnesses, fuse holders, and fuses; Installation of WIFI equipment on buses or terminals; Assembly and maintenance of racks, controllers, antennas, and cable TV outlets; Photographic report – As-built Installation of network links with fixed-line and radio telecommunications providers; Supervision, cabling, and infrastructure installation; Technical site visits for project implementation and maintenance; Structured network maintenance; Heatmap generation; Hotspot monitoring; Usability of internal systems. Employment type: Full-time CLT contract Salary: R$2,245.00 per month Benefits: * Medical insurance * Meal vouchers * Transportation vouchers Selection questions: * Availability to work night shifts (weekdays) and occasional travel, weekends, and holidays? * Valid driver’s license? * Academic or technical background in IT, PC/notebook/server support, and basic networking knowledge? * Easy access to Jardim Piazza Di Roma neighborhood, Sorocaba – SP,
R. Dr. Ubaldino do Amaral, 31 - Centro, Sorocaba - SP, 18010-040, Brazil
R$2,245/month
1039351 - Junior Support Analyst64843748200066127
Indeed
1039351 - Junior Support Analyst
**Job Opening: Junior Support Analyst** **Location:** Hortolândia **About the Position:** We are seeking a professional to provide user support, ensuring the proper functioning of corporate systems, software, and equipment. If you enjoy solving problems and possess initiative, this opportunity is for you! **Responsibilities:** * Providing **Level 1 support** * Installing, configuring, and troubleshooting systems, software, and applications; * Delivering remote and on-site support; * Relocating, replacing, and upgrading hardware and software; * Providing technical support for home office environments for minor-issue corrections or configurations. **Requirements:** * Experience installing software and maintaining computers, **even if in a personal context**; * Proficiency with technology and user support; * Availability for **on-site work** **Preferred Qualifications:** * • Basic knowledge of Operating Systems (Windows—primarily versions 10 and 11): Installation, network configuration, permissions, drivers, user profiles. • Basic knowledge of Networks and Connectivity (Network diagnostics using commands such as ping, ipconfig, tracert, TCP/IP, DNS, DHCP, Gateway, and VPN) • Basic knowledge of Information Security (Best practices: strong passwords, phishing awareness, access control, antivirus policies, firewall, backups, fundamental understanding of LGPD and data confidentiality) • Basic knowledge of Support Tools and Software (Office Suite, Microsoft 365, ticketing / ITSM systems, and remote access tools) • Basic knowledge of Hardware and Infrastructure (Basic assembly and maintenance of computers and laptops; diagnosing peripheral failures (monitors, mouse, keyboard, headset); driver installation; replacement of simple components (RAM, HDD, SSD). Employment Type: Full-time CLT Compensation: BRL 1,904.00 per month Benefits: * Medical insurance * Dental insurance * Food allowance * Meal voucher * Transportation allowance
R. Eugênio Canciam, 170 - Vila Real, Hortolândia - SP, 13183-091, Brazil
R$1,904/month
Senior Technology Analyst (Support and Service Management)64843747945731128
Indeed
Senior Technology Analyst (Support and Service Management)
Description: Education: * Bachelor's degree completed in Computer Science, Engineering, Information Systems, or related fields. Technical Knowledge: * Experience in technical support and user experience management, with focus on hardware and IT vendor management. * Knowledge of hardware specifications and their application in corporate environments. * Knowledge of MDM, change management (CMs), and basic N1-level networking. * Strong communication skills with both technical and non-technical stakeholders. * Analytical, proactive, collaborative, and results-oriented profile. * Familiarity with frameworks such as ITIL, COBIT, or similar will be considered a plus. Responsibilities: * Collaborate in user experience management, focusing on continuous improvement and optimization of deployed hardware performance. * Assist in supervising and optimizing on-site (Field Services) and remote (Service Desk) technical support services, contributing to SLA compliance and service quality. * Support the management and operation of mobile telephony infrastructure, ensuring availability and performance, as well as device configuration and maintenance—including MDM (Mobile Device Management). * Participate in the control and review of IT service and solution contracts, ensuring compliance, performance, and cost-effectiveness. * Manage vendors, including performance evaluation and support in negotiations. * Monitor performance indicators (KPIs) and propose improvement actions for delivered services. * Serve as a technical support point for resolving complex hardware-related issues and provide support in change management (CMs). * Possess basic N1-level networking knowledge to assist in resolving connectivity and infrastructure issues. * Participate in meetings with business units to understand requirements and align technological solutions. * Assist in internal and external audits by providing evidence and reports on managed services. * Contribute to fostering a culture of excellence in user support and service delivery. 2512130202201917870
R. Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil
Backup Infrastructure Support Analyst64841953997186129
Indeed
Backup Infrastructure Support Analyst
**WE ARE XTREME IT** Extreme quality has a method. At Xtreme IT, quality is not a promise—it’s a method. What we deliver goes far beyond backup or tools. We deliver resilience, continuity, and real security for critical data. We are driven by a clear mission: to protect what keeps businesses running. And we achieve this by combining technology, intelligence, and our proprietary operational model. **JOB SUMMARY** Responsible for planning, implementing, managing, and monitoring corporate backup and data recovery solutions, ensuring the integrity, availability, and security of the company’s critical information. Works with discipline, a strong sense of responsibility, and an unwavering focus on quality, minimizing risks of data loss due to failures, disasters, or cyberattacks. A key contributor to business continuity, providing analytical insight and proactive action across all routines of administration, verification, troubleshooting, and optimization of backup systems. Also actively participates in developing and executing disaster recovery (DR) plans, ensuring operational resilience and continuous learning in challenging scenarios. **RESPONSIBILITIES** Backup Solution Administration: Manage and maintain daily operations of backup tools (e.g., Dell NetWorker, Veritas, Veeam, Commvault, IBM Spectrum Protect, etc.) with excellence. This includes configuring policies, schedules, data retention, and log monitoring. Proactively and continuously monitor backup routine success, identify failures and performance bottlenecks, and implement improvements to optimize resource utilization and execution time. Data Recovery (Restore): Execute file, database, virtual machine, or full-system restoration procedures as requested by users or during emergency situations. Media Management: Control and manage backup media storage, including LTO tapes, cloud storage, or virtual disks. Recovery Testing: Conduct periodic and simulated disaster recovery tests to validate plan effectiveness and identify areas for improvement. Documentation: Maintain up-to-date, clear, and standardized technical documentation to foster collective learning regarding backup architecture, standard operating procedures (SOPs), and disaster recovery plans (DRPs). Support and Service: Provide empathetic and assertive technical support, communicating transparently and focusing on definitive resolution; respond to and resolve backup-related support tickets and requests with rapid, efficient solutions. Training and Innovation: Research emerging technologies and trends in backup and data recovery to propose more efficient and secure solutions for the company. **EDUCATION** Bachelor’s degree in IT, Computer Science, or related fields.
R. Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil
IT Support Analyst [ITUPEVA]647376372605471210
Indeed
IT Support Analyst [ITUPEVA]
You will be responsible for remote and on-site support, installation, configuration, customization, and management of computing resources (hardware and software), including equipment upgrades and/or new software, programs, applications, system modules, information systems, and their derivatives (versions, releases, and patches), as well as supporting communication networks and assisting users with questions regarding standard market applications, among other duties; Responsibilities: * Identify and resolve, both reactively and preventively, potential issues with IT equipment; * Assess the condition of IT equipment; * Support the CONTRACTOR’s users during in-person meetings, teleconferences, and videoconferences, including organizing and setting up equipment; * Perform fieldwork to resolve incidents or service requests, or to conduct inspections; * Assemble network cables and perform basic verification and identification of UTP cabling infrastructure issues; * Identify and resolve issues related to network ports; * Implement network resource sharing; identify issues in UTP cabling infrastructure; * Support physical troubleshooting of LAN, WAN, and WLAN, within a heterogeneous environment containing hubs and switches; * Install, replace, and substitute defective IT equipment and parts provided and funded by the CONTRACTOR, provided such equipment is outside warranty coverage. * Install, update, and configure antivirus security systems and supported Operating Systems (O.S.), currently Windows and Chrome, and any other O.S.; * Configure and install software on computers, notebooks, and tablets; * Remove previous versions and configure the new virtual environment (formatting) defined by the CONTRACTOR; * Reconfigure existing equipment and software; * Install and configure workstations and printers; * Support basic operations involving computers, printers, peripherals, and accessories at the respective DE (Department/Division) of assignment and its UEs (Units); * Install network interface cards and update drivers; * Replace IT consumables such as ink cartridges and toner (supplied by the CONTRACTOR); * Perform data loading, purging, and transfer across storage media; * Execute data security actions such as: backup, recovery, virus detection, disinfection of media and files, among others; * Identify and resolve problems, failures, and technical non-conformities presented by computing resources (hardware and software) either in use or during integration; * Support School Units in identifying, describing, and managing warranty claim workflows with equipment or service providers holding active warranties. Requirements * Completed undergraduate degree * Experience in remote and on-site IT support. * Willingness to use personal vehicle
Av. Brasil, 110 - Parque Amarylis, Itupeva - SP, 13295-140, Brazil
Junior Support Analyst – Field - 25471646196790058271211
Indeed
Junior Support Analyst – Field - 25471
We are looking for a **Junior Support Analyst** to work on-site (Field), providing technical support to users and ensuring the proper functioning of equipment and software. **Responsibilities:** * Hardware and software support (including Microsoft Office Suite); * Installation, configuration, and maintenance of printers; * Replacement of peripherals (mouse, keyboard, headset, etc.); * User support and incident logging via GLPI; * Basic Active Directory support (user account creation, modification, and unlocking); * Assistance with telephony-related requests. **Education:** * Bachelor’s degree in IT or related fields — **currently pursuing or completed**. **Desired Qualifications:** * Prior experience in on-site technical support; * Basic knowledge of infrastructure and user support.
Rua Sorocaba - Praça Comendador Martins, 36 - Centro, Cabreúva - SP, 13315-000, Brazil
Bilingual Support Analyst645232067006731212
Indeed
Bilingual Support Analyst
**Requirements / Required Knowledge:** * Maintain the technology infrastructure (hardware and software) by providing technical support to users on-site and remotely. * Keep the inventory of equipment and peripherals up to date. * Receive, analyze, register, and resolve incidents and service requests. * Create and maintain updated technical documentation and procedures for the area. * Install, configure, and resolve computer incidents (desktops and laptops). * Install and resolve incidents related to factory equipment (scanners, scales, thermal printers). * Open external tickets for outsourced IT services and warranty services with manufacturers. * Install and configure IT systems. * Install, configure, and resolve videoconferencing equipment incidents. * Install, configure, and resolve smartphone incidents. * Install, configure, and resolve Wi-Fi antennas and network incidents. * Act as the local focal point for the Infrastructure team when on-site support is required at facilities. **Required Knowledge:** * Experience in **microcomputer support (general infrastructure, hardware, software, and user support).** * Completed or ongoing higher education in Information Technology. * Experience with IT maturity frameworks: ITIL, COBIT. * **Advanced English proficiency** for conversation is essential. **Additional Information:** * Work location: Sumaré - SP. Minimum Education Level: Higher Education Preferred Education:* Information Technology, Higher Education
R. Eugênio Canciam, 170 - Vila Real, Hortolândia - SP, 13183-091, Brazil
Jr. IT Infrastructure Analyst643800042059551213
Indeed
Jr. IT Infrastructure Analyst
Temporary opportunity with on-site work in Indaiatuba. We are seeking a professional to provide technical IT support and maintain the infrastructure and support systems for business operations in full working condition. **We offer:** ============= * On-site cafeteria * Transportation allowance **Affirmative position for Women and People with Disabilities (PwD)** **Tasks and Qualifications:** ============================= * Provide technical support at three levels: phone, remote, and on-site * Install, support, and maintain software and hardware intended for users * Train end users on the use of various equipment used by the company * Support the company's infrastructure - network devices, cabling, software, telephony, printers, and servers * Analyze and forward infrastructure requests and improvements to the IT management/direction **Academic qualification required for the position** * Bachelor's degree completed **Skills and required experience period for the position:** * Experience with Windows 7 and 10, Active Directory * Experience in user support * Knowledge of LAN/WAN network infrastructure **KION Group respects and values diversity; therefore, all applications are welcome in our selection processes, regardless of race, color, religion, sex, sexual orientation, nationality, disability, or age.**
R. Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil
ANALYST SUPPORT PL643472529882891214
Indeed
ANALYST SUPPORT PL
**What will be your challenges:** * Act as escalation point for complex incidents and requests, ensuring clear and empathetic communication. * Conduct root cause analysis (RCA) and implement permanent solutions to prevent issues. * Manage the ticket lifecycle, ensuring quality and SLA compliance. * Create and update documentation and procedures, promoting knowledge sharing. * Participate in IT projects, proposing process improvements and automations. * Contribute to team culture development and a collaborative environment. * Provide advanced support for hardware, software, networks (LAN/WAN), and internal systems. **What you need to have:** * Bachelor's degree in Information Technology or related fields * ITIL (Incident, Problem, and Knowledge Management) and SLAs. * Computer networks (TCP/IP, VLANs, managed switches) and server infrastructure. * Operating Systems (Windows Server/Client, Linux) and Active Directory. * Proficiency in ITSM tools and asset management. * Scripting/automation skills (PowerShell, Python) for routine optimization. * Knowledge of laboratory systems will be an advantage. * Solid experience in IT support, with proven track record in resolving second-level issues. * Demonstrated experience in root cause analysis and technical documentation. **What we offer you:** * Meal Allowance * Food Allowance * Childcare Assistance * Dental Plan * Health Insurance * Life Insurance * Welhub (Gympass) * Workplace Gymnastics * Birthday Day Off * Birthday Gift * +Saúde Program (free telemedicine and psychological support) * Gifts for Expectant Mothers and Fathers * Christmas Bonus * Corporate University * Petlove (Pet Health Plan) * Study Grant * Parking Benefit or Transportation Voucher * Onhappy (exclusive travel rates platform) **General Information:** * **Working hours:** 08:00 AM to 06:00 PM - MON FRI * **Contract type:** Permanent * **Work location:** DB São José dos Pinhais **Would you like to know more about DB?** Since its inception, DB Diagnósticos has maintained the same purpose: to be an exclusive reference laboratory with a high standard of excellence. For 12 years, we've been promoting health, recognized throughout the national territory, with a modern structure and broad diagnostic capacity. We have a high-performance team focused on quality and development, impacting the lives of thousands of people across Brazil every day through accurate and reliable diagnostics. Want to learn more? Follow our page: https://lnkd.in/dhmTzG2n **What to expect from us!** We work for life, therefore we take our mission very seriously! We want to make a difference and impact people's lives through our business, bringing agility and confidence to our results. And how do we achieve all this? By valuing people, knowledge, quality, and evolution! We are an ambitious company that believes in change and innovation! We know that to enable this, we need great diversity—of people, ideas, ethnicities, cultures, religions, genders, and everything else, because only plurality provides different perspectives and stimulates innovation and growth. We offer a safe and collaborative environment, grounded in respect and dignity. Here, you'll find a space free from stereotypes, prejudice, and discrimination. So, after learning a bit more about DB, do you identify with our worldview? Then come grow with us! **Join DB!**
R. Dr. Ubaldino do Amaral, 31 - Centro, Sorocaba - SP, 18010-040, Brazil
Infrastructure Services Analyst Pl641528061235221215
Indeed
Infrastructure Services Analyst Pl
Position: Infrastructure Services Analyst Pl **Job Opening: Infrastructure Services Analyst Pl (Real Estate Regularization)** **Join the CPFL Group and Boost Your Career!** Where you will work: Indaiatuba/SP Work model: On-site Company: CPFL Infra – A company within the CPFL Energia Group. **Prerequisites:** Bachelor's degree in Engineering, Architecture, Law, Administration, or related fields. Intermediate-level proficiency in Microsoft Office Suite; Prior experience in real estate regularization with practical knowledge of interactions with municipal agencies (City Hall) and Real Estate Registries; Understanding of licensing, construction permits, and occupancy certificates; Power BI knowledge is desirable; Availability to work 100% on-site in Indaiatuba/SP. **Your day-to-day responsibilities:** Conduct ESG analysis and real estate due diligence; Manage third-party teams; Carry out urban and rural real estate regularization by identifying and resolving documentation, tax, and urban planning issues with relevant authorities; Monitor deadlines and progress of administrative processes, maintaining updated records and performing follow-ups with competent agencies. Review required documentation for real estate regularization (deeds, registrations, plans, etc.) and ensure documents meet legal and regulatory requirements. Serve as a liaison with municipal agencies, particularly urban planning, development, environmental, and public works departments, ensuring regularization processes comply with current regulations. Track real estate registration processes at registries, including requesting certificates and verifying pending issues. Provide support and guidance to internal clients, answering questions and providing updates on the status of regularization processes. **What we offer:** Transportation allowance; Meal voucher; Food voucher; Medical insurance; Dental insurance; 6-month maternity leave and 20-day paternity leave; Childcare allowance (subject to eligibility criteria); Life insurance; Profit-sharing program (PLR); Gympass; "Fale Comigo" Program (free and confidential phone-based support for psychological, legal, financial, social, and speech therapy assistance). **Learn more about us:** We operate in Brazil's electric power sector and have a solid history since 1912 of contributing to the development of cities and states we serve through solutions in generation, transmission, distribution, energy trading, and service provision. Since 2017, the Group has been part of State Grid, the world's largest electric power company, strengthening our growth strategy and leadership in the Brazilian power sector. Through our distribution companies, we deliver electricity to over 10 million addresses, serving more than 22 million people with the efficiency of our service network. We believe diverse teams and an inclusive environment for all individuals are essential for the sustainability of innovative, customer-focused organizations; therefore, we value diversity and guide our actions to foster an inclusive culture and equal opportunities for everyone. Want to learn more about CPFL Group? Visit: https://www.grupocpfl.com.br/
R. Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil
IT Support Analyst641459382302741216
Indeed
IT Support Analyst
**Experience:** Ø Experience as an Industrial IT Analyst. Ø Knowledge of operating systems (Windows, Linux), networks, hardware, and Office suite; Ø Experience with ticketing and monitoring tools; Ø Desired certifications (ITIL, Microsoft, Cisco, etc.). **Description of Responsibilities:** Ø Respond to technical support tickets (on-site and remote), logging and tracking requests in the support system. Ø Diagnose and resolve issues related to hardware, software, networks, and corporate systems. Ø Guide users on the use of systems, applications, and technological tools. Ø Perform preventive and corrective maintenance on computers, printers, and other equipment. Ø Monitor and support network infrastructure, servers, and connectivity services. Ø Install, configure, and update software and equipment. Ø Develop technical documentation and procedure manuals. Ø Assist in projects for implementing new technologies and improving IT processes. Ø Ensure information security in compliance with company internal policies. Ø Experience with ERP systems, databases, or area-specific tools. **Training after hiring:** Ø MP\-10 – IT Infrastructure Ø PR\-17\- Back\-up; Minimum Education: Bachelor's degree
R. Cel. Eugênio Motta, 335 - Vila Ferriello, Boituva - SP, 18550-000, Brazil
Mid-level Support Analyst - Field Service (7)641459374890271217
Indeed
Mid-level Support Analyst - Field Service (7)
Description: Mandatory: * Bachelor's degree in IT-related fields; * Experience providing on-site user support (Field Service); * Experience in equipment installation and maintenance; * Knowledge of hardware, Windows operating systems, MS Office, and general software; * Experience using ticket management tools. ServiceNOW experience is a plus; * Basic networking knowledge. Desirable: * Proactivity and autonomy to solve problems on-site; * Good communication and organizational skills; * Flexibility and availability for travel; * Ability to work in a team and collaborate; * Respond to technical tickets on-site by visiting users for system diagnostics and maintenance of software, desktops, monitors, printers, notebooks, mobile devices, and others; * Perform image deployment and equipment preparation for use; * Ensure compliance with internal processes and proper documentation of all activities performed; * Evaluate users' equipment requests, identifying their actual needs; * Provide on-site user support and basic training; * Verify IT compliance across units, promoting proactive actions to resolve issues (such as cable organization) and propose improvements; * Ensure timely response within established deadlines; * Contribute to the continuous update of the knowledge base and support service desk training; * Support network, telecom, and infrastructure teams on-site (hands and eyes) whenever necessary; * Assist management in project execution and other diverse requirements. 2510110202241802850
R. Dr. Ubaldino do Amaral, 31 - Centro, Sorocaba - SP, 18010-040, Brazil
Infrastructure and Security IT Analyst - Center638229981108511218
Indeed
Infrastructure and Security IT Analyst - Center
Consulting, Recruitment and Selection company hires Infrastructure and Security IT Analyst in Elias Fausto (Center). **Responsibilities:** Responsible for ensuring the operation and security of the IT infrastructure, acting in the planning and support of networks, servers, workstations, telephony and peripherals. Develops and implements systems, defines architecture and technical requirements, and implements backup policies and information security. Organizes and maintains the company's technological environment. Tasks related to routines of an Infrastructure and Security IT Analyst. For on-site work in Elias Fausto / SP. **Compensation:*** Salary: To be negotiated. * ✔ Meal on site * ✔ Food allowance * ✔ Shuttle transportation * ✔ Medical plan * ✔ Dental plan **Additional Information:*** Contract: Permanent * Period: Full time * Schedule: Monday to Thursday, from 08:00 to 18:00. Friday, from 08:00 to 17:00. ***Workplace:*** *On-site in Elias Fausto / SP* ***Application deadline:*** *10/07/2025* ***Expected start date*** *10/15/2025* ***JobId.:*** *29379647469* *✔ Follow:* ***@jobbol.empregos*** *on Instagram and get the best of the 2025 job market.* ***\#TechJobs***
R. Treze de Maio, 83H - Centro, Elias Fausto - SP, 13350-000, Brazil
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