**TEMPORARY CALL CENTER MONITORING ASSISTANT** **Job Description:** Responsibilities: Monitoring assistant (active telemarketing); Temporary position with possibility of becoming permanent; Conduct quality monitoring, provide timely feedback, and consolidate monitoring data; Identify training/recurrent training needs based on monitoring results; Plan, create, and deliver training sessions and refresher courses aimed at directly contributing to knowledge development within the operation; Support operators by answering questions and indicating best practices; Contribute to action plans related to individual operator performance metrics; Monitor sales campaigns; and other related activities. **Requirements:** Requirements: Practical experience in monitoring; Education: High school diploma. **Minimum Education Level:** High School **Work Schedule:** Work Schedule: Monday to Saturday from 11:50 AM to 8:30 PM. **Benefits:** Fixed salary + Bonuses + Transportation allowance + Meal allowance R$ 20.00 per day. *Apply through the Divulga Vagas website!* Follow Divulga Vagas on Instagram: @divulgavagas.oficial