Logistics Operator

Description

Job Summary: Logistics Operator focused on receiving, picking, handling, and inventory management, ensuring quality and customer satisfaction. Key Highlights: 1. Experience in receiving, inspection, and handling of goods 2. Focus on inventory organization and customer satisfaction 3. Availability to work on weekends and holidays **What We Expect From You:** * Completed high school education. * Experience in receiving, inspection, picking, and handling of goods. * Experience with the SAP system will be considered a plus. * Prioritization skills are desirable. * Ability to learn, practice, and consistently adhere to company procedures, policies, and rules. * Availability to work on weekends and holidays. * Customer satisfaction orientation. **A Day in the Life of a Logistics Operator:** * RECEIVING GOODS: + Conducts quantitative and qualitative inspection of commercial and non-commercial goods (e.g., equipment, office supplies), verifying and identifying overall condition, supplier, length, reference number, color tone, expiration date, etc. + Prepares physical space and necessary equipment for proper receiving, avoiding loss of productivity during inspection. + Records all relevant information about received goods (quantities, apparent condition, expiration dates, etc.) in the inspection report, ensuring quality and preventing losses. + Stores goods at the correct warehouse location by reading the receiving slip to expedite future order assembly for pickup or delivery. + Labels products missing or defective barcodes and applies security labels to theft-prone items, ensuring goods delivered to stores are ready for sale. + Sorts goods according to flow typology—store goods versus warehouse goods. + Releases goods for storage in the Store or Warehouse by contacting the Replenishment or Storage team to perform storage (custody receipt). + Performs anti-shrinkage actions through rigorous qualitative and quantitative checks on received goods, maintaining efficient vehicle flow in the Goods Receiving yard and proper handling of material handling equipment (e.g., pallet jacks, cages). + Keeps tools, equipment, and PPE (Personal Protective Equipment) organized. + Stacks pallets safely to avoid damage to property and personnel. + Maintains a clean and organized receiving area to help combat shrinkage and prevent workplace accidents. + Receives validated shrinkage reports from the Store, conducts qualitative and quantitative inspection, and places shrinkage items in the designated disposal area. + Receives supplier returns validated by the Store, performs qualitative and quantitative inspections, and schedules collection. + Receives shipments for Technical Support, conducts qualitative and quantitative inspections, and schedules collection. * PICKUP AND HOME DELIVERY: + Picks RSS (Reserve Stock), identifies products, and informs the Commercial Department of the pick status. + Assigns physical locations to goods, maintaining rotating inventory based on the RSS product list. + Delivers goods to customers promptly and courteously, loading them into the customer’s vehicle. + Picks and inspects goods, verifying all items listed on the issued order, and makes them available for customer pickup at the Goods Pickup Area or for courier delivery (home delivery). * REPLENISHMENT: + Restocks products in the store appropriately. * INVENTORY MANAGEMENT: + Stores and ensures inventory quality and reliability. + Reviews daily orders generated by the Commercial Department, analyzes data consistency required in orders (addresses, phone numbers, delivery dates, references, availability, etc.), organizes orders chronologically, and releases them for billing. + Handles incoming calls to inform customers about delivery timelines. + Reports any issues involving the picking team, operations, or products to the Logistics Supervisor. + Assists the Logistics Supervisor in optimizing warehouse location assignments (setup, rotating inventories, etc.). + Manages daily processing of canceled RSS orders. + Registers shrinkage incidents identified during goods picking. + Maintains good relationships and serves as the liaison with third-party couriers. + Collaborates with the Customer Service team to proactively address potential goods-related issues. + Reports goods-related incidents to the Logistics Supervisor and/or Logistics Manager. + Acts as the point of contact for the Goods Pickup Counter. + Is responsible for their work equipment. + Complies with safety regulations. Apply for this position and become part of our journey! We wish you good luck in your application process! Don’t forget to visit one of our stores to learn more about what it’s like to join our team—see firsthand the people who deliver exceptional experiences to our customers. We encourage diversity and inclusion; therefore, all positions are open to People with Disabilities (PwD). \#BuildingCareers