SPDM/PAIS is an institution that promotes organizational culture centered on Quality, respecting its Mission, Vision, and Institutional Values, and striving for the growth and consolidation of health services offered, as well as for meeting the needs and expectations of its clients through continuous improvement of its quality management system. **Responsibilities and duties** Support the execution of activities related to administrative and organizational routines, assisting other departments when necessary. **Requirements and qualifications** High school diploma completed Experience in administrative routines and customer service. **Additional information** The **SPDM – Paulista Association for the Development of Medicine** is a non-profit civil association of philanthropic nature, recognized as being of federal, state, and municipal public utility—respectively by Decrees No. 57,925 dated 03/04/1966, No. 40,103 dated 05/17/1962, and No. 8,911 dated 07/30/1970. The Institution operates at federal, state, and municipal levels, in alignment with national health and education policies, and also functions as an accredited social organization in several states, managing health services and institutions through agreements and management contracts. The Association’s primary guiding principle is its integration into the health system, focused on disease treatment, prevention, and promotion of primary, secondary, and tertiary healthcare, strengthening ties with local communities and reaffirming its social commitment to serve all individuals without discrimination. With institutional growth, SPDM has expanded its scope of operations through ongoing projects in Social Assistance and Education. This broad range of activities increasingly consolidates SPDM as a large-scale philanthropic institution pursuing economic, social, and environmental sustainability. Its four Superintendencies—Hospital São Paulo, Affiliated Institutions, **Program for Comprehensive Health Care (PAIS)**, and Education—are managed by highly skilled professionals with outstanding technical expertise. Thus, SPDM contributes effectively to the continuous improvement of services delivered by Brazil’s Unified Health System (SUS), aiming primarily to guarantee universality and equitable access to healthcare—essential elements for human and social development. To achieve this, SPDM combines cutting-edge technology with high-quality medical care, supported by multidisciplinary teams composed of nurses, physiotherapists, pharmacists, nutritionists, speech-language pathologists, clinical biochemists, psychologists, technologists, social workers, dentists, and others. **The Program for Comprehensive Health Care** began operations in 2001 in the municipality of São Paulo and later expanded to other municipalities and states. Since its inception, **PAIS** has pursued, in partnership with public management authorities, the growth and consolidation of health services provided to SUS users. The Program aims to ensure improvements in population health indicators and quality of life, guided—among other principles—by comprehensiveness and equity, and adopting a strategic vision for health service management defined through a process of continuous improvement. ### **Inclusion** SPDM offers employment opportunities across its hospital units, including career development plans, for people with disabilities. To this end, it periodically publishes recruitment announcements targeting such professionals in major newspapers in São Paulo and in the municipalities where its units are located. **Mission** To promote integrated health actions in collaboration with public management, benefiting the population ethically and humanely, with technical excellence, and with social and environmental responsibility. **Vision** To be a reference in health service management across all levels of care, ensuring high-quality healthcare for the populations of partner municipalities and states. **Values** * Professionalism * Quality * Social Responsibility * Teamwork * Ethics