Junior Infrastructure Analyst

Description

Job Summary: An IT professional focused on infrastructure, support, and administration of systems and networks for a veterinary pharmaceutical company. Key Highlights: 1. Support in administering corporate IT tools 2. IT support focused on infrastructure and systems 3. Leading and supporting infrastructure projects **Minimum Experience:** 36 month(s) **Required Education:** Currently pursuing undergraduate degree **Knowledge Requirements** Microsoft Windows Pro (versions 10 or higher); Corporate antivirus tools (concepts, installation, support, and use of administrative console); Administration of Office 365 (Online), including: Exchange, permission management, Active Directory; Basic understanding of computer networks, such as TCP/IP protocols, routing, Windows firewall; Basic knowledge of IP telephony (regardless of the tool used). **Responsibilities** Support in administering corporate antivirus (FalconGo); Support in administering IBM MDM tools (mobile device management); Support in administering the Office 365 platform, internal network based on Active Directory, and all applications available in the suite (Office, SharePoint, Copilot, Exchange, OneDrive, and Planner); Support in administering telephony and Omnichannel Contact Center Xcontact tools (telephony, WhatsApp, and mobile lines); Support in administering CCTV equipment (DVRs and cameras); IT support focused on infrastructure, Microsoft Windows operating systems, applications, computer networks, multifunction devices, and peripherals in general; Leading and supporting the execution of infrastructure projects aligned with the responsibilities and technical expertise of the area; Administrative tasks related to financial control of the Technology department (related to administrative tools under the function’s responsibility, as listed above). **Company Description:** We are a family-owned veterinary pharmaceutical company, founded in 1990\. Our mission is to promote animal welfare by developing, manufacturing, and marketing effective, high-quality veterinary products. Our commitment extends beyond business: we prioritize quality, professional ethics, social responsibility, and environmental respect, ensuring a collaborative and healthy work environment for our employees. Minimum Education Level: Undergraduate Degree Desired Education: * Information Technology, Undergraduate Degree * Computer Engineering, Undergraduate Degree * Informatics, Postgraduate Degree – Specialization/MBA * Mawdy Telemedicine Pharmacy ZenApp – Meditation and wellness platform * Pass Mawdy PAP: Personal Assistance Program (psychological, financial, and legal support) * Education Allowance * Quarterly goal-based bonus * Transportation allowance * Group life insurance * Meal/food allowance – R$30.00 per working day * Medical assistance – Unimed; Dental assistance – Uniodonto * Attendance bonus