Backoffice Operator

Description

Job Summary: The Sales Backoffice Operator will be responsible for supporting the operations team, resolving customer and industry requests, managing the customer portfolio, and assisting in proposal preparation and sales support. Key Highlights: 1. Customer and operations team support and assistance 2. Customer portfolio management and product negotiation 3. Proposal preparation and order release support Hello, Candidate! Do you want to join a large, growing team at a company that never stops expanding? If you meet the requirements below, apply now for our **Sales Backoffice Operator** position — we’d love to meet you! **Responsibilities and Duties** * Provide support to the operations team; * Assist in resolving industry and customer requests; * Update customer portfolio records for service hubs; * Monitor customer delinquency; * Analyze product margins and negotiate with industry partners; * Prepare proposals for increasing credit limits and payment terms for customers; * Register negotiated payment terms and temporary promotions; * Create customized flyers per strategic sales guidance; * Request negotiation credits; * Support order and invoice releases to customers; **Requirements and Qualifications** * Completed high school education; * Technical education in Administration or related fields is preferred; * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); * Experience in active sales of pharmaceuticals and perfumery; **Additional Information** **Benefits:** * Transportation Allowance; * Meal Allowance; * Unimed Health Plan; * Bradesco Dental Plan; * Gympass; * Exclusive discounts at Panvel Pharmacy; * Profit and Results Sharing Program (PLR); * Employee Association with various partnerships. * Birthday Day Off **Work Location:** * Porto Alegre/RS. Caring is at our core. For over 55 years, we have been building a story centered on what matters most: people. Whether through retail, distribution, or our products and services, we are committed to delivering health and well-being — always and in the best possible way — to our customers, employees, investors, and partners. We work daily to build a more balanced society and environment, always envisioning, above all, the development of a better world. Our Mission: To provide health and well-being to people. Our Vision: To be the best in sustainable and innovative health and well-being products and services. Our Values: Be ethical, Work collaboratively, Develop people, Deliver excellence in service, Act with agility, and Commit to results. Panvel Group comprises three businesses: **Panvel Pharmacies**, the largest pharmacy chain in southern Brazil, with over 600 stores selling pharmaceuticals and hygiene and beauty products. We operate in numerous cities across Rio Grande do Sul, Santa Catarina, Paraná, and São Paulo. Our **Distribution Centers (DCs)**, among Brazil’s leading pharmaceutical distributors and pioneers in the country within this segment. Our DCs are located in Eldorado do Sul/RS and São José dos Pinhais/PR. The **Lifar Pharmaceutical Industrial Laboratory**, a division focused on developing and manufacturing cosmetics, pharmaceuticals, and food products — producing items for major brands as well as Panvel’s private-label line.