**RESPONSIBILITIES:** Responsibilities: Experience providing technical support to end users Knowledge of the ITIL framework Knowledge of TCP\-IP local networks and local network management tools Knowledge and experience with network asset monitoring tools Experience supporting end users, either on-site or remotely Experience and knowledge supporting Windows 10 Knowledge and experience with remote connection using Windows Server tools Knowledge and experience with Windows Server (versions 2012, 2016, and 2019\) Knowledge and experience with backup\/restore tools and procedures Knowledge and experience in virtualized environments (VMware and Hyper\-V) **REQUIREMENTS:** Requirements: Completed or ongoing undergraduate degree in Computer Networks or infrastructure-related fields Certified training on the listed tools will be considered a plus **WORK SCHEDULE:** Full-time work schedule **BENEFITS:** Salary: BRL 1,700.00 Benefits: Transportation Voucher (VT) and Meal Voucher (VA) Register your resume at buscarvagas.com.br and stay updated on the best opportunities.