Description
Job Summary:
A professional responsible for guiding, training, and supporting sellers in integrating with and using the marketplace seller portal, maintaining help-desk tickets, and assisting with e-commerce platform configuration.
Key Highlights:
1. Orientation and training of sellers on marketplace platforms
2. Technical and functional support for e-commerce platforms
3. Help-desk ticket management
**RESPONSIBILITIES:**
Responsibilities:
Guide sellers through integration with the marketplace seller portal;
Train sellers on using the portal;
Execute new integrations between the seller portal and e\-commerce ERPs;
Provide support for portal usage and seller integrations with the marketplace;
Support usability and user interface post\-implementation;
Keep help\-desk tickets up to date for business users supported;
Develop and deliver training to users on systems they will utilize;
Assist with configuration of e\-commerce platforms.
**REQUIREMENTS:**
Interest in the role and, preferably, relevant experience.
**WORK SCHEDULE:**
Working hours to be agreed upon
**BENEFITS:**
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