1430 Help Desk & IT Support in Rio Grande do Sul lowest at $2080.0+ | ok.com

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Help Desk & IT Support in Porto Alegre

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Help Desk & IT Support

Porto Alegre

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Location:Porto Alegre

Category:Help Desk & IT Support

Apprentice in Customer Service & Monitoring65192809132545120

Apprentice in Customer Service & Monitoring

Job Summary: High school intern for Customer Service and Monitoring, to learn hands-on at a technology and fleet management company. Key Highlights: 1. Support in Fleet Customer Service and Monitoring 2. Opportunity for hands-on learning and professional development 3. Possibility of permanent hiring based on performance **Company: Ali Sat – Fleet Management and Tracking** **Work Mode:** In-person **Level: High School** **About the Position** We are looking for a **high school** intern to support the **Customer Service and Monitoring** team at Ali Sat. This position is ideal for those who want to **learn hands-on**, develop professional responsibility, and experience the day-to-day operations of a technology and fleet management company. **What You Will Learn and Support** * Initial customer service (always with team support) * Recording customer information and incidents in the system * Support in vehicle monitoring routines * Organizing information, spreadsheets, and internal controls * Internal communication among customer service, support, and technical teams * Basic understanding of processes, responsibility, and teamwork **Requirements** * Currently enrolled in **High School** * Strong desire to learn and grow professionally * Organized, responsible, and punctual * Good communication skills and courteous interpersonal conduct * Basic computer skills **Preferred Qualifications (not mandatory)** * Computer proficiency * Interest in technology or customer service * Curiosity and collaborative attitude **Working Hours** * In-person * 6 hours per day **What We Offer** * Apprentice stipend * Transportation allowance * Ongoing mentoring and real-world learning experience * Respectful, collaborative, and developmental work environment * Possibility of permanent hiring based on performance Job Type: Apprentice Compensation: R$800.00 – R$1,000.00 per month

R. Jorge Assum, 283 - Paraíso, Sapucaia do Sul - RS, 93220-600, Brazil

R$800-1,000/month

IMPLEMENTATION ANALYST - MID-LEVEL65192746579586121

IMPLEMENTATION ANALYST - MID-LEVEL

Job Summary: Systems analyst focused on Electronic Patient Record (EPR) solutions to optimize healthcare processes and ensure data quality. Key Highlights: 1. Implementation and training of health information systems 2. Focus on process optimization and patient data security 3. Effective communication and problem solving Ensure effective and efficient implementation of information systems, with primary focus on Electronic Patient Record (EPR) solutions and other healthcare applications. Guarantee proper configuration, integration, training, and go-live of systems, aiming to optimize healthcare organization processes and ensure patient data quality and security. **Requirements:** **Effective communication:** Communication is fundamental in all phases of system implementation. The analyst must communicate clearly and effectively with all stakeholders—from technical teams to senior executives. This includes the ability to translate technical terms into accessible language, ensuring stakeholders understand the implementation’s impacts and benefits. **Problem solving:** During system implementations, unexpected challenges inevitably arise. The consultant must be an efficient problem solver, capable of rapidly analyzing root causes and proposing viable solutions that minimize disruptions and additional costs. **Train users and ensure a successful implementation**. **Time management skills and scope focus** **Have processes and organizational skills** **Minimum 2 years of experience in this role** **Adaptability:** Clients’ environments are constantly changing, and analysts must be agile and adaptable. The ability to adjust strategies and solutions in response to new needs or changes in project scope is essential for long-term success. **Results orientation:** The analyst must be results-oriented. This means maintaining focus on the project’s main objectives, ensuring expected benefits are achieved within established time and budget constraints. **Expectation management:** A frequently overlooked yet crucial aspect is expectation management. The analyst must ensure all stakeholders hold realistic expectations regarding the project timeline, costs, and outcomes. This requires transparency, honesty, and continuous monitoring throughout the implementation. **Training and support skills:** System implementation does not end when the software becomes operational. The consultant must be prepared to train end users and provide ongoing support after go-live, ensuring a smooth transition to the new system and enabling all involved parties to use its features as effectively as possible. Job Type: Full-time CLT Compensation: Starting at R$4.159,00 per month Benefits: * Health insurance * Dental insurance * Childcare allowance * Education allowance * Life insurance * Food allowance * Meal voucher * Transportation allowance Work Location: Hybrid remote work for Canoas, RS

R. Mal. Rondon, 300 - Niterói, Canoas - RS, 92120-210, Brazil

Store Operations Assistant - Old Hamburg65192739906946122

Store Operations Assistant - Old Hamburg

Job Summary: Professional to handle receiving, inspection, organization of inventory and showroom, as well as customer service and support for sales and marketing teams. Key Highlights: 1. Receiving and organizing goods and inventory 2. Customer service and sales support 3. Support for sales and marketing teams The store is seeking a Store Operations Assistant in Novo Hamburgo (Old Hamburg). **Responsibilities:** Receiving, inspecting, and registering goods and invoices; product registration and labeling. Organizing the showroom, restocking products, conducting inventory counts, and managing inventory control. Providing in-person, online, and telephone customer service—including sales and commercial proposals (when sales staff are occupied). Updating product information on the website and supporting sales and marketing teams with product-related information. Managing and tracking RMAs with suppliers and distributors. Previous experience as Store Operations Assistant, Store Coordinator, Sales Supervisor, or Sales Assistant may indicate suitability for some of the responsibilities of this position. **Desired Qualifications:** **Education:** Completed high school **Experience:** Prior experience required **Compensation and Benefits:** * Salary: 2\.200,00 * Benefits disclosed during the interview stage. **Additional Information:** * Contract: Permanent – On-site. * Schedule: Full-time * Working hours: Monday to Friday, from 08:00 to 18:00. Saturday, from 09:00 to 12:30\.

R. Vinte e Quatro de Maio, 1148 - Vila Rosa, Novo Hamburgo - RS, 93520-610, Brazil

E-commerce Assistant - Downtown65192739679873123

E-commerce Assistant - Downtown

Job Summary: E-commerce Assistant professional responsible for product registration, photography, product research, inventory tracking, and customer support. Key Highlights: 1. Opportunity to work with product registration and photography for e-commerce 2. Customer support role and communication with developers 3. Responsible for inventory management and updating prices on the e-commerce platform The company is seeking an E-commerce Assistant in Novo Hamburgo (Downtown). **Responsibilities:** Product and information registration on e-commerce platforms and ERP systems. Product photography. Research on usage methods and fabric applications. Monitoring product shipments to mark them as out of stock. Daily monitoring of the store’s restocking section to add new products. Price updates. Customer contact and e-commerce support. Communication with developers to resolve issues. Suggestions and banner or campaign updates on the e-commerce platform. Orders placed on the website must be forwarded to the Online Sales Representatives. Previous experience as Online Sales Assistant, Digital Marketing Assistant, E-commerce Assistant, or E-commerce Support may indicate familiarity with some of the tasks associated with this position. **Desired Qualifications:** **Education:** Completed technical degree **Experience:** Prior experience required **Compensation and Benefits:** * Salary: 2.334,20 * Food allowance * Parking * Transportation allowance * Health insurance Equipped kitchen on site. **Additional Information:** * Contract: Permanent – On-site. * Schedule: Full-time * Working Hours: Monday to Thursday, from 08:30 to 18:30. Friday, from 08:30 to 17:30.

R. Vinte e Quatro de Maio, 1148 - Vila Rosa, Novo Hamburgo - RS, 93520-610, Brazil

PEOPLE MANAGEMENT ASSISTANT65192730828930124

PEOPLE MANAGEMENT ASSISTANT

Job Summary: Professional responsible for executing billing routines, accounting reconciliation and benefit payments, as well as employee support and contract management. Key Highlights: 1. Billing routines, accounting reconciliation, and benefit payments 2. Employee support for inquiries and benefit management 3. Development and implementation of benefit policies **Execute** the monthly billing routine, verification, accounting reconciliation, and benefit payments (health plan, dental plan, meal allowance, and food voucher). **Support employees**, providing assistance to clarify inquiries, addressing requests, and managing benefit-related processes (enrollments, cancellations, and modifications). **Manage supplier contracts**, monitoring validity periods, contractual updates, and financial indicators, such as health plan claims rates. **Prepare reports and metrics for the benefits area** (e.g., cost analysis, account balances), providing inputs for strategic decisions and process performance tracking. **Support the development and implementation of benefit policies and programs**, contributing to continuous improvement in people management. Currently pursuing a Bachelor’s degree. Knowledge of payroll/benefits area is a plus. Administrative working hours Monday to Friday, from 7:30 AM to 5:18 PM, with a 1-hour break. Minimum Education Level: Bachelor’s degree Desired Qualifications: * Business Administration, Bachelor’s degree * Human Resource Management, Bachelor’s degree * prl * Dental assistance * Medical assistance * Education assistance * Wellhub * On-site cafeteria * Parking * Transportation voucher

R. Independência, 100 - Centro, São Leopoldo - RS, 93010-001, Brazil

SAP Data Management iXp Intern - Support Consultant65191780637185125

SAP Data Management iXp Intern - Support Consultant

Summary: This internship offers university students the opportunity to investigate and resolve critical system issues for customers, analyze complex problems, and continuously expand their product knowledge within a collaborative, project-driven environment. Highlights: 1. Culture of collaboration with mentors and a global network 2. Project-driven experience gaining cross-functional skills 3. Opportunity to master SAP software and make a difference **We help the world run better** At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.**About the SAP Internship Experience Program** ----------------------------------------------- The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. **Three reasons to intern at SAP** ---------------------------------- * **Culture of collaboration**: meet with mentors, make new friends across the globe and create a thriving personal network. * **Project\-driven experience**: gain cross\-functional skills from our virtual and in\-person learning sessions, diverse subject matter experts, and project deliverables. * **Gain visibility**: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips. **What you’ll do:** ------------------- * Investigate and resolve critical system issues for our customers * Analyze complex, real world, unique problems; often working in production environments * Continuously expand your knowledge for your assigned product(s) * Create and share Knowledge Base Articles used by customers and your colleagues. * Feel the satisfaction of delivering a solution to customers that makes their businesses run simpler and better. * Meet, work and talk with colleagues and customers from all around the world! * Master SAP software that is being used by industries, governments, and multinational companies around the globe. * Troubleshoot and assist with network\-related topics (Network), including connectivity, firewalls, DNS, and load balancers. * Support secure communications by analyzing SSL/TLS handshakes and managing certificate trust chains and renewals (SSL, Certificates). * Assist with single sign\-on integrations leveraging Windows Active Directory (SSO) and related identity technologies. * Work across Windows and Linux environments, including command\-line diagnostics and log analysis (LINUX). * Use Python to automate repetitive diagnostics, parse logs, or test web services (python). * Analyze and optimize SQL statements and database connectivity across multiple database systems (SQL, Databases). * Work with XML\-based payloads, configuration files, and web services (xml). **What you bring:** ------------------- We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning. * Current enrollment in a Bachelor’s program in Information Technology, Computer Science, or a related field. * Excellent English communication skills (written and oral) * Good diagnostic and technical analysis skills * Understanding of object\-oriented methodologies and programming * Ability to read/understand SQL Statements * Hands\-on experience with XML, ability to understand and make changes to XML files * Knowledge using developer tools in browsers (IE, Chrome, Firefox) * Expertise with databases, web services, ETL tools * Previous IT or Application related internship experience would be an asset ### ***Preferred*** * Experience in troubleshooting distributed systems, including installation, migration and networking * Knowledge of business and financial processes * Experience working with customers is a plus **Meet your team:** ------------------- Our Data Management team supports the products that customers rely on to store, move, transform and replicate their data. You will be part of a customer\-focused global team that is here to support you and encourage you along the way. If you are passionate about helping customers and want to make a difference every day, then we invite you to apply. We look forward to the skills, ideas and commitment that you’ll bring to the team. Delight Customers. Always. **\*\*Please, upload your resume in English** **Bring out your best** SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end\-to\-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose\-driven and future\-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. **We win with inclusion** SAP’s culture of inclusion, focus on health and well\-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e\-mail with your request to Recruiting Operations Team: Careers@sap.com. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor. **AI Usage in the Recruitment Process** For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 443723 \| Work Area: Customer Service and Support \| Expected Travel: 0 \- 10% \| Career Status: Student \| Employment Type: Limited Full Time \| Additional Locations: \#LI\-Hybrid

R. Independência, 100 - Centro, São Leopoldo - RS, 93010-001, Brazil

CAD Technical Support65191725762817126

CAD Technical Support

Job Summary: CAD Technical Support professional to join the commercial team, providing first-level support and ensuring resolution of customer issues. Key Highlights: 1. Working with solutions that deliver connectivity, innovation, and agility 2. Focused on enhancing business and people's success 3. A team composed of professionals from diverse areas and backgrounds With over 36 years of history, SKA is **the leader in supplying technological solutions for industry across Latin America.** Founded in Joinville (SC), our company has over 600 employees located across 15 strategically distributed offices serving factories nationwide. On a daily basis, we work with solutions that deliver connectivity, innovation, agility, and numerous other benefits to over 5,000 active customers. To continue enhancing business and people's success, we are seeking a CAD Technical Support professional to join our commercial team. **RESPONSIBILITIES AND DUTIES** * Provide first-level contact via phone and email and present solutions to customer issues; * Software installation, activation, and assistance with usage questions regarding features and functionalities; * Properly escalate unresolved issues to a supervisor or higher-tier support level; * Monitor, evaluate, and research issues in the knowledge base to propose solutions; * Follow up with customers, provide guidance, give updates, and manage issues until resolution; * Ensure proper logging, documentation, and closure of support tickets; * Develop and maintain technical documents for our knowledge base; * Maintain and expand knowledge of SKA’s procedures, products, and services. **REQUIREMENTS AND QUALIFICATIONS** * Completed or ongoing technical course in Mechanical Engineering, Electromechanical Engineering, or related fields; * Strong communication skills, interpersonal abilities, and proficiency in Portuguese; * Basic English; * Driver’s license category B; * Willingness to travel. **PREFERRED QUALIFICATIONS** * Experience in customer service; * Knowledge of SOLIDWORKS. **ADDITIONAL INFORMATION** * Employment type: CLT; * Working hours: Monday to Thursday, 8:00 AM to 6:00 PM; Friday, 8:00 AM to 5:00 PM. * Employment modality: On-site in São Leopoldo, RS. **BENEFITS** * Sodexo meal or food allowance: Considering employee needs, we offer two options tailored to your personal circumstances. * Transportation allowance: For those relying on public transportation, we provide transportation vouchers. * Unimed health insurance without copayment and MetLife dental plan: We understand the importance of maintaining good health, so we offer comprehensive health and dental coverage for employees and dependents; * Gympass: We partner with this platform to facilitate access to fitness activities and gyms, plus numerous additional benefits for you and your dependents; * Partnerships with educational institutions: Learning is encouraged at SKA; therefore, we offer exclusive discounts with our partner universities; * Life insurance: To support the well-being of our employees and their families, we provide life insurance for all employees; * Company anniversary voucher: Each year you complete with us, you’ll receive a gift card for use as you prefer; * Guapeco: At SKA, well-being extends to the entire family—including pets with feathers, paws, or wings. We offer pet health plans to ensure greater care, protection, and quality of life for those who are also part of your story. Our teams comprise professionals from diverse areas, genders, ethnicities, ages, sexual orientations, religions, nationalities, and more. With our mission to connect people, processes, and technologies, we believe in developing every individual—and we count on you to drive digital transformation. **Will you join us in this mission?**

R. Independência, 100 - Centro, São Leopoldo - RS, 93010-001, Brazil

Support Coordinator65192748962563127

Support Coordinator

Job Summary: TIVIT is seeking a dynamic and experienced Support Coordinator to lead a team, ensure efficient service delivery, and maintain high-quality internal and external support. Key Highlights: 1. Lead the technical support team and optimize processes. 2. Innovative environment that values professional growth and collaboration. 3. Development opportunities within an innovation-driven culture. **Position available at TIVIT** We are looking for a dynamic and experienced professional to assume the role of Support Coordinator. If you possess strong leadership abilities, enjoy problem-solving, and have a passion for technology, this is the perfect opportunity for you. As Support Coordinator, you will be responsible for leading a dedicated team focused on delivering efficient service and achieving results. Your main responsibilities will include supervising inbound support operations, implementing strategies to improve support efficiency and quality, and ensuring high-quality support for both internal and external customers. For this position, we seek a candidate with proven experience managing technical support teams, a track record of continuous improvement in support processes, and solid understanding of technologies related to customer experience. Excellent communication and leadership skills are essential to inspire and motivate your team, as well as the ability to work under pressure and effectively resolve complex problems. You must hold a completed undergraduate degree. Experience in people management and knowledge of remote support tools and ticket management systems are highly valued. Join TIVIT and become part of an innovative team committed to transforming technology into practical and efficient solutions for our customers. Contribute to a work environment that values professional growth and teamwork. TIVIT offers a challenging and rewarding workplace, with development opportunities and a culture that values innovation and teamwork. If you’re ready to take on a new challenge and make a difference, apply now! Minimum Education Level: Bachelor’s Degree * Transportation Allowance * Meal or Food Allowance * MobiFlix * Reimbursement for courses and certifications * Life Insurance * Vidalink Pharmacy Network Agreement * Health and Dental Plan

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Customer Service Analyst65191738185730128

Customer Service Analyst

Job Summary: We are seeking a Customer Service Analyst to ensure customer satisfaction and ongoing support, collaborating with departments to resolve issues and improve the customer experience. Key Highlights: 1. Ensure customer satisfaction and ongoing support 2. Collaborate closely with different departments 3. Enhance the overall customer experience **\*\*Open Positions:** Customer Service Analyst\*\* We are looking for a dynamic and committed professional to join our team as a Customer Service Analyst at Buzin Transportes. In this role, you will be responsible for ensuring customer satisfaction and ongoing support, collaborating closely with different departments to resolve issues and enhance the overall customer experience. **Minimum Education Requirement:** High School Diploma (Secondary Education)

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Administrative Assistant65153474693505129

Administrative Assistant

Job Summary: Comprehensive administrative support, including HR, finance, and infrastructure management, with a focus on organization and operational assistance. Key Highlights: 1. Support for HR access and documentation 2. Assistance in organizing events and financial tasks 3. Infrastructure and budget management **HR:** Supporting employees’ access to company platforms. Delivery and collection of signed documents. Delivery of corporate gifts**.** Event organization. **Financial Support:** \- Opening service tickets for payments; \- Releasing orders after confirmation of customer payment. **Administrative Support:** \- Assisting in resolving infrastructure-related issues, preparing budgets, and scheduling services according to local management approval, following group processes and payment deadlines. **Benefits:** Meal allowance: R$22.00 per business day Basic food basket: R$80.00 per month Online health care with free consultations with physicians, nutritionists, and physical education professionals Courtesy lenses \- annual Discount on lens purchases Discount on frame purchases Life insurance Welhub \- Gympass Company stock purchase program Pharmacy partnership Medical and dental plan \- effective after 90 days Education assistance after 1 year of employment. Job Type: Permanent CLT or Apprentice Salary: R$2\.500,00 \- R$2\.600,00 per month Benefits: * Medical assistance * Dental assistance * Education assistance * Life insurance * Meal allowance * Transportation allowance Education: * Completed Bachelor’s degree (Mandatory) Experience: * As Administrative Assistant (Mandatory) Work Location: On-site

Rua dos Andradas, 1727, sala 54 - Edifício Osvaldo Cruz - Centro Histórico, Porto Alegre - RS, 90020-013, Brazil

R$2,500-2,600/month

Financial Assistant651534916806421210

Financial Assistant

Job Summary: A consulting company is seeking a Financial Assistant to organize and carry out daily tasks within the finance department, ensuring smooth operations and the company’s financial health. Key Highlights: 1. Focus on operational activities and support for financial management 2. Professional development in an environment focused on optimizing people management 3. Prior experience in finance-related areas will be valued A consulting, recruitment, and selection company is seeking a Financial Assistant in São Leopoldo. RH & Ação is a company specialized in human resources solutions, offering recruitment, selection, and talent development services. Its focus is helping organizations optimize their people management and foster a more efficient work environment. **Responsibilities:** Organize and execute daily tasks of the finance department, primarily accounts payable and receivable control. Bank reconciliation, cash flow management, invoice issuance, and support in preparing reports—ensuring smooth operations and the company’s financial health, with emphasis on operational activities and management support. Previous roles such as Junior Financial Analyst, Financial Assistant, Accounting Assistant, or Treasury Assistant may indicate alignment with some of the responsibilities of this position. **Desired Qualifications:** **Education:** Undergraduate degree in progress **Experience:** Relevant experience required **Compensation and Benefits:** * Salary: 2.600,00 * Meal Allowance * Chartered Transportation * Health Insurance * Life Insurance **Additional Information:** * Employment Type: Permanent – On-site * Schedule: Full-time * Working Hours: Monday to Friday, from 08:00 to 18:00.

R. Independência, 100 - Centro, São Leopoldo - RS, 93010-001, Brazil

Junior Operations Analyst651533603210251211

Junior Operations Analyst

Job Summary: This Junior Operations Analyst will be responsible for vehicle monitoring, cargo manifest management, system and spreadsheet usage, and providing support to various departments. Key Highlights: 1. Responsible for vehicle monitoring and cargo manifest management 2. Use of systems and spreadsheets for control and analysis 3. Provide support and resolve issues for support departments Dominalog is hiring Junior Operations Analyst Salary R$1\.900,00 * Vehicle monitoring (SM); * Cargo manifest for pickup/transfer; * Use of the SSW system; * Contact support departments by phone to resolve issues; * Support other departments; * Use of Excel spreadsheets and email; * Control and analysis of spreadsheets in general; * Generate control reports; * Generate and manage reverse logistics; * Close various incident records; * Manage redelivery document files; * Redelivery performance. Prerequisites: Experience in logistics. Knowledge of the SSW system is desirable. Proficiency in Microsoft Office, especially Excel. Completed high school education. Gender and age are not limiting factors. Easy access to the Cachoeirinha region, RS. Job Type: Permanent CLT position Compensation: R$1\.900,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance

R. Tabajara, 303 - Vila Cachoeirinha, Cachoeirinha - RS, 94910-200, Brazil

MES Technical Support Analyst651533312576011212

MES Technical Support Analyst

Job Summary: SKA, a leader in technological solutions for the industry in Latin America, is seeking a MES Technical Support professional to provide customer support, conduct system testing, and create documentation. Key Highlights: 1. Customer support and system testing 2. Familiarity with technology and SQL 3. Interpersonal skills and effective communication With over 36 years of history, SKA is **the leader in providing technological solutions for the industry in Latin America**. Founded in Joinville (SC), our company has more than 600 employees across 15 strategically located offices serving factories throughout Brazil. On a daily basis, we deliver solutions that bring connectivity, innovation, agility, and numerous other benefits to over 5,000 active customers. To continue enhancing business and people’s success, we are seeking a technical team professional to work as a **MES Technical Support Analyst**. **RESPONSIBILITIES AND DUTIES** * Provide remote customer support via communication channels; * Conduct system tests to reproduce defects; * Perform remote system installations; * Create documentation; * Execute basic SQL commands and procedures (select and update); * Debug SQL functions and procedures. **REQUIREMENTS AND QUALIFICATIONS** * Currently pursuing or holding a degree or technology diploma in: Systems Analysis and Development, Production Engineering, or related fields; * Familiarity with and ease in handling technology; * Knowledge of SQL; * Interpersonal skills and ability to work collaboratively in teams; * Excellent oral and written communication skills. **PREFERRED QUALIFICATIONS** * Knowledge of OEE indicators; * Knowledge of MES systems; * Experience on the factory floor; * Understanding of industrial processes; * Experience in customer support. **ADDITIONAL INFORMATION** * Employment type: CLT; * Working hours: Monday to Thursday, from 8:00 AM to 6:00 PM; Fridays, from 8:00 AM to 5:00 PM. * Work arrangement: On-site in **São Leopoldo/RS.** **BENEFITS** * Sodexo Meal or Food Allowance: Considering employees’ needs, we offer two options tailored to your personal circumstances. * Transportation Allowance: For those requiring public transportation, we provide transportation vouchers. * Unimed Health Insurance (no co-payment) and MetLife Dental Insurance: We understand the importance of maintaining good health, so we offer comprehensive health and dental coverage for employees and their dependents; * Gympass: We partner with this platform to facilitate access to fitness activities and gyms, plus numerous additional benefits for you and your dependents; * Partnerships with educational institutions: Learning is encouraged at SKA. Thus, we offer exclusive discounts at our partner universities; * Life Insurance: With employee and family well-being in mind, we provide life insurance for all employees; * Company Anniversary Voucher: For each year completed with our team, you’ll receive a gift card to use as you prefer; * Guapeco: At SKA, well-being extends to the entire family—including pets with feathers, paws, or wings. We offer pet health plans, ensuring greater care, protection, and quality of life for those who are also part of your story. Our teams comprise professionals from diverse areas, genders, races, ages, sexual orientations, religions, nationalities, and more. With our mission to connect people, processes, and technologies, we believe in developing every individual and count on you to drive digital transformation. **Will you join us in this mission?**

R. Independência, 100 - Centro, São Leopoldo - RS, 93010-001, Brazil

Customer Service Assistant651718308014091213

Customer Service Assistant

Job Summary: Act as a strategic link between customers and partners, providing agile and efficient support in solving problems, with a focus on ensuring a positive customer service experience and resolving requests. Key Highlights: 1. Direct and strategic customer and partner support 2. Agile and efficient problem-solving support 3. Use of technological tools to optimize customer service **Job Mission** Act as a strategic link between customers and partners, providing agile and efficient support in solving problems, focusing on ensuring a positive customer service experience and effectively resolving received requests, even without prior experience in the role. **Responsibilities:** * Provide direct customer support through various channels, including WhatsApp; * Support sales and technical teams by facilitating communication and execution of tasks related to sales and services; * Manage and resolve requests or issues raised by Refrigerista partners to ensure customer satisfaction and service quality; * Use technological tools such as Omnichat for WhatsApp support, ClickUp for task management, email, and the Office Suite for various administrative functions. **Basic Requirements:** * Completed high school education; * Strong verbal and written communication skills; * Proficiency with digital tools and willingness to learn new systems; * Organizational skills and proactivity in customer service; * Ability to handle multiple tasks simultaneously (multitasking); * Availability to provide support via WhatsApp and other communication platforms. **Desirable Requirements:** * Intermediate-level Excel knowledge.

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Administrative Assistant - Temporary651718076939531214

Administrative Assistant - Temporary

Job Summary: The Temporary Administrative Assistant will be responsible for access control, handling service requests, maintenance requests, and organizing legal documentation and events. Key Highlights: 1. Handling of service requests and administrative support across various areas. 2. Collaboration in an environment that values diversity and inclusion. 3. Opportunity to apply knowledge in administrative management. Posting Date: Jan. 15, 2026 Location: Porto Alegre, RS, BR Knowledge Area: Administrative and Office Support Job Type: Temporary Work Modality: On-site Job Requisition ID: 23930 **Administrative Assistant \- Temporary** =========================================== At Yara, we are part of a global network, collaborating to solve some of the world’s biggest challenges—resource scarcity, food insecurity, and environmental change—in a profitable and responsible way. **Area Overview** ------------------------ Jan. 30, 2026 **Position Description \| Responsibilities** --------------------------------------------- * Manage third-party access control, serving as the focal point for questions regarding compliance with mandatory documentation as stipulated by Legal; * Handle service requests for visitor access authorization, as well as for PPE, meals, and additional transportation; * Submit maintenance requests for Administrative areas and shared-use facilities; * Handle service requests related to Fixed Assets and the annual inventory process, including issuing asset identification plates, processing disposals, transfers, and other movements per departmental requests; * Handle service requests related to legal documentation, official correspondence, and inactive archives; * Handle service requests for events, coffee services, postal services, courier deliveries, motorcycle couriers, locker access in changing rooms, management of the shared vehicle fleet, spot checks on meal, cleaning, and gardening services, employee transportation, and asset security—ensuring operational needs are met, service inspections are conducted, and internal customer satisfaction is maintained. **Profile \| Education and Knowledge** -------------------------------------- * Collaborative mindset, initiative, curiosity, sense of ownership, and respect for differences; * Completed high school; undergraduate studies in Administration, Accounting, Economics, or related fields preferred; * Experience managing outsourced contracts (transportation/meals/cleaning); * Intermediate proficiency in Excel and Microsoft Office suite; * SAP experience desirable; * Knowledge of Sanitary Legislation desirable; **Additional Information** -------------------------- At Yara, you’ll find an environment committed to valuing differences and open to welcoming people of all disabilities, genders, ethnicities, sexual orientations, and mindsets. IMPORTANT: All career opportunities at Yara are managed exclusively by Yara Brasil’s recruitment team. Our recruiters’ email addresses always end with the domain @yara.com. Additionally, we never request any form of payment, investment, or course fees as a condition for participation in our selection processes. **Contact Information** -------------------------- Local HR **Apply by** -------------------- Jan. 30, 2026 **Knowledge Cultivated Through Diversity** Yara is committed to creating a diverse and inclusive environment and takes pride in being a company that offers equal opportunities to all. We believe in a workplace where our employees feel comfortable being themselves, fostering diversity and plurality of thought. To this end, we firmly anchor Diversity and Inclusion (D\&I) in our business strategy and have over 400 employees worldwide actively engaged as D\&I champions. As part of our recruitment process, and where permitted by local legislation, we may conduct reference and background checks. These checks will only be performed when deemed necessary for the nature of the role. Candidates will be informed by HR prior to the initiation of any background check.

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

ML. Product Owner651717798296331215

ML. Product Owner

Job Summary: We are looking for an ML. Product Owner to join our team and work directly within the Product area, in an environment of continuous learning, professional development, and real impact. Key Highlights: 1. Welcoming, dynamic, and flexible environment 2. Continuous learning and professional development space 3. Opportunity to generate real business impact Are you ready for a new challenge in a welcoming, dynamic, and flexible environment? We are seeking an ML. Product Owner to join our team and work directly within the Product area. At PagBrasil, you’ll find a space for continuous learning, professional development, and the opportunity to generate real impact in our business. More than that: our culture is what drives us—and what we seek in every new talent joining our team. Results happen because our values are present daily: * Excellence: dedication and continuous improvement in everything we do. * Innovation: curiosity to think differently and create sustainable solutions. * Ethics: transparency, integrity, and respect in every decision. * Ownership: autonomy and accountability to generate positive impact and continuous development. * Empathy: diversity, care, and an environment where everyone feels welcomed. * Team Spirit: collaboration and enthusiasm to grow together. Our commitment to the 4 I’s—Include, Innovate, Integrate, and Inspire—guides everything we do, including how we recruit. All our opportunities are designed to be inclusive from the start, because we believe diverse teams build more creative and transformative results. Diversity is essential to creating more human, innovative solutions that truly generate impact. We value each person as an individual, ensuring freedom to be oneself and contribute with one’s best. If you’re looking for a place to grow, learn, and make a difference, PagBrasil could be your next big step. \#VemSerPagBrasil **Responsibilities and Duties** * Manage and prioritize the activity backlog, actively engaging with product and technology squads to ensure aligned deliveries; * Help create and update the product roadmap, aligning it with business goals and market needs; * Maintain constant alignment with teams on deadlines and deliveries, ensuring expectations are clearly defined and met; * Support communication among squads, serving as a regular point of contact and ensuring efficient information flow; * Collaborate with leaders to understand business needs and translate them into clear and concise user stories; * Monitor and ensure product progress, providing regular updates on deliveries and guaranteeing quality; * Resolve moderately complex technical blockers, helping mitigate risks and ensuring delivery continuity; * Provide support in data and performance metric analysis, aiding strategic product decisions; * Contribute to creating process maps and flow diagrams to ensure clarity and team understanding; * Identify opportunities for product and process improvement, proposing solutions that enhance user experience and product performance. **Requirements and Qualifications** * Experience managing projects; * Knowledge of requirements for MVP and prototyping; * Proficiency in reading and developing flow diagrams using tools such as Figma, Bizagi, Miro, among others; * Strategic roadmap vision, with the ability to view the product in a macro context and understand how individual initiatives contribute to long-term objectives; * Intermediate technical English, focused on technical reading and writing. ***Education:*** * Currently pursuing or completed undergraduate degree; * Fields of study: Systems Analysis and Development, Computer Science, Engineering, and/or related areas. ***Preferred:*** * Experience in the fintech segment or payments industry. **Additional Information** On-site position in Porto Alegre; CLT employment model. ***Our Benefits*** Unimed Unimax health plan; Unimed dental plan; Access to the Wellz psychotherapy platform; WellHub (Gympass); Meal and food allowance; Transportation allowance; Mobility allowance; Subsidized parking; Extended parental leave; Company-subsidized English and Spanish classes; Training and development subsidy; Happy Hour budget; 14th salary; Flexible working hours. ***PagBrasil Way of Being:*** A relaxed, dynamic, cheerful environment with flexible working hours; Approachable leadership, strong team spirit, and open dialogue for sharing ideas and feedback; People as protagonists of their own journey; Empathy as the foundation of our relationships; Excellence and innovation in everything we do. Certified in 2025 by Great Place To Work (GPTW), this seal recognizes the best companies to work for in Brazil and worldwide, based on multiple organizational climate indicators. This achievement is thanks to the incredible people who make up our team—and who make us not only Brazil’s leading payment institution but also a motivating company to work for. Our goal is to provide a flexible environment where employees can be happier at work. We encourage innovation and team ownership, pursuing professional growth and development. To achieve this, our team works collaboratively to deliver results with excellence. We foster a relaxed and dynamic workplace with a diverse and committed team. Autonomy and proactivity are consistently encouraged, promoting open discussion of ideas to inform decision-making processes. **OUR MISSION** PagBrasil is a company striving to transform the payments industry and the e-commerce market through continuous development of innovative technologies. We aim to simplify online financial transactions and democratize access to e-commerce. To do so, we rely on PagBrasil’s 4 I’s principles: Include, Integrate, Innovate, and Inspire. **WHO WE ARE** PagBrasil is a Brazilian company enabling domestic and international digital stores to offer optimized and up-to-date digital payment solutions tailored to the specific needs of the Brazilian market. With clients in over 45 countries, PagBrasil partners with the leading e-commerce platforms in the market and offers exclusive e-commerce resources—such as PagStream, an intelligent subscription management tool. The company also provides split payments and payment links, as well as a differentiated Pix solution that ensures high sales conversion rates. Among our clients are Samsung, ConectCar, Simple Organic, Gringa, Pampili, and Samsonite. **PAGBRASIL WAY OF BEING** Flat organizational structure with approachable and participative leadership. Flexible working hours. Company-subsidized English classes. Career development path. Relaxed, dynamic, and cheerful environment. Team spirit and open dialogue for sharing ideas and feedback. People as protagonists of their own journey. Empathy as the foundation of our relationships. Excellence and innovation in everything we do.

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Backend & ETL Software Developer651717214150431216

Backend & ETL Software Developer

Job Summary: The Ável Group is seeking a Backend Developer to structure and organize the ETL and business rules ecosystem, translating corporate strategies into scalable and reliable code. Key Highlights: 1. Structure and organize the ETL and business rules ecosystem. 2. Translate complex business rules into scalable and sustainable code. 3. Ensure the health, consistency, and accuracy of information in the database. The **Ável Group** is seeking a Backend Developer to work on the **structuring and organization of the ETL and business rules ecosystem**, focusing on translating corporate strategies into **scalable, sustainable, and reliable code**. This role will play an essential part in data integrity, internal system functionality, and supporting month-end closing and payment processes. #### **About the position:** **Key challenges include:** * Translating complex business rules into **scalable and sustainable code**; * Structuring, developing, and maintaining the **business rules ecosystem** related to variable compensation; * Creating, organizing, and maintaining **ETLs**, ensuring data flow and reliability; * Ensuring the **health, consistency, and accuracy** of information in the database; * Maintaining and evolving the current system in alignment with business strategy; * Collaborating with the **Front\-end** team for metric display and visualization; * Supporting the **Payments** team during monthly closings, ensuring data precision and integrity. ✅ **Essential requirements:** * Degree in **Systems Analysis and Development, Data Engineering, or related fields**; * Proficiency in **Python**; * Experience with **MySQL**; * Ability to structure and maintain **complex business rules systems**; * Strong collaborative skills and synergy with multidisciplinary teams. **Preferred qualifications:** * Prior experience with **commission and variable compensation systems**; * Familiarity with the **financial services industry**. **Additional information:** * Employment type: **CLT**; * Transportation allowance (up to 4 passes/day); * Meal allowance (Flash card); * Life insurance; * Wellhub/TotalPass; * Birthday day off;

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

TECHNICAL AREA - IT INTERNSHIP651717082840351217

TECHNICAL AREA - IT INTERNSHIP

Job Summary: Assist in testing and configuring computer network equipment, as well as providing support to customers and partners. Key Highlights: 1. Opportunity to develop knowledge in computer networks 2. Dynamic role with support to customers and partners 3. Possibility of permanent hiring **Responsibilities:** * ⁠ ⁠ASSIST IN TESTING AND CONFIGURATION OF COMPUTER NETWORK EQUIPMENT, * ⁠ ⁠PROVIDE SUPPORT TO CUSTOMERS AND PARTNERS THROUGH OUR SERVICE CHANNELS. **Shift and Schedule** 08:30 TO 16:30 WITH A 1H30 LUNCH BREAK **Requirements** BASIC KNOWLEDGE OF COMPUTER NETWORKS IS REQUIRED; BE PROACTIVE AND HAVE INITIATIVE. Courses: Technical or Technological Course in Computer Networks, Telecommunications Engineering **\*\*POSSIBILITY OF PERMANENT HIRING\*\*** Job Type: Internship Contract Duration: 24 months Compensation: R$1\.000,00 per month Benefits: * Transportation allowance Work Location: On-site

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Technical Support Operator651716502424351218

Technical Support Operator

Job Summary: SEBRATEL is seeking professionals to provide technical support to customers, continuously monitoring network and system infrastructure. Key Highlights: 1. Customer technical support via chat, WhatsApp, phone, and email 2. Continuous monitoring of network infrastructure and systems 3. Scheduling technical maintenance appointments SEBRATEL, a leading company in the telecommunications sector, is looking for professionals to work in Customer Technical Support. Responsibilities: * Provide technical support to customers using channels such as chat, WhatsApp, phone, and email. * Schedule technical appointments for cases requiring maintenance. * Deliver technical support to customers; * Continuously monitor related network and system infrastructure, using specialized tools and software to identify issues or anomalies, such as connectivity failures, traffic fluctuations, packet loss, and data congestion. Mandatory Requirements: * Completed high school education; Opportunity Details: * On-site position. Benefits: Life insurance and funeral assistance extended to dependents Transportation allowance or Flash Mobility Meal allowance (R$28.00/day) Medical and dental assistance (DoctorClin) after 90 days Partnership / Discounts with La Salle University Sebratel University – certified courses delivered by FiberSchool Salary: R$ 1.886,80 Working Hours: Monday to Friday, from 2:40 PM to 11:00 PM (with a 1-hour break) Shift: Saturday or Sunday (same hours). Attention: This position requires on-site work at the company’s headquarters located in Porto Alegre. Therefore, candidates must be available to reside in the region or its surroundings. Minimum Education Level: Technical Course Desired Qualifications: * Informatics, Technical Course * Telecommunications, Technical Course * Administration, Technical Course * Dental Plan * Food Allowance * Transportation Allowance * Health Insurance * Corporate University * Flash Mobility * University Discount * Life Insurance

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Field Technician - Porto Alegre/RS651535645405461219

Field Technician - Porto Alegre/RS

Job Summary: Professional responsible for assembling, installing, and performing preventive and corrective maintenance on traffic safety equipment and signage, ensuring proper operation and compliance with regulations. Key Highlights: 1. Field work to improve urban mobility and reduce accidents 2. Assembly and maintenance of equipment and signs 3. Provision of technical support in the field and material control The Field Technician will be responsible for assembling, installing, and performing preventive and corrective maintenance on traffic safety equipment and signage. Their activities include technical inspection of signs, sensors, electronic panels, and other devices used for traffic control and guidance, ensuring full functionality and compliance with current regulations. Additionally, they will work in the field focusing on quality, safety, and operational efficiency, directly contributing to improved urban mobility and reduced accidents. **Responsibilities** * Assemble and maintain equipment and signs; * Manage inventory of materials and components; * Test and validate equipment functionality; * Provide technical support in the field; * Track components, equipment, and materials used; * Conduct daily equipment analyses; * Perform other duties related to the role. **Mandatory Requirements** * Completed technical education in Electronics, Electrotechnics, Information Technology, or related fields; * Knowledge of operational software systems; * Basic knowledge of computer networks; * Availability for travel. * Brazilian National Driver’s License – Category B. **Desirable Requirements** * Prior experience with electronic speed bumps; * Residency in the Porto Alegre/RS region. Employment Type: Full-time CLT Salary: R$3.000,00 – R$3.400,00 per month Benefits: * Health insurance * Partnerships and commercial discounts * Life insurance * Meal allowance * Food voucher * Transportation voucher Selection Question(s): * What is your expected salary?

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

R$3,000-3,400/month

CLT - TST – Occupational Safety Technician / Porto Alegre - RS651535045020171220

CLT - TST – Occupational Safety Technician / Porto Alegre - RS

Job Summary: We are seeking an analytical and organized Occupational Safety Technician to provide internal support and on-site assistance to construction projects, managing occupational health and safety (OHS) routines. Key Highlights: 1. Primarily internal role, focused on administrative OHS routines. 2. Opportunity for professionals seeking stability and career growth. 3. On-site support to construction projects, work fronts, and OHS documentation control. We seek an analytical and organized Occupational Safety Technician for a primarily internal role, providing support to construction projects, work fronts, and administrative OHS routines. **Main Responsibilities:** Control and organization of OHS documents (PPRA, PCMSO, forms, PPEs, ASOs, among others) Support to construction projects and work fronts Monitoring of legal requirements and occupational safety regulations Coordination with construction project teams and the administrative department Support in training, recordkeeping, and inspections Primarily internal role, with occasional field visits **Working Hours: business hours, to be agreed upon** Requirements: Reside in Porto Alegre or the Metropolitan Region Completed technical education in Occupational Safety Previous experience in the role Analytical, organized profile with attention to detail Strong communication skills and ability to work effectively in teams Benefits **Salary: R$ 3\.500,00** Benefits: Transportation Voucher (with payroll deduction) or Fuel Allowance (no deduction) ️ Meal Voucher: R$ 21.00/day Food Allowance (after probation period): R$ 200.00/month — attendance bonus Health Insurance (Unimed / Doctor Clin and/or Salute) ️ Life Insurance Education Assistance (after 6 months of employment) Profit Sharing (PS) Ideal opportunity for technical professionals seeking stability, organization, and professional growth. **If desired, I can adapt this text for WhatsApp, LinkedIn, or Instagram, or create a shorter version for quick dissemination.**

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Supervisor Operacional | Cinepolis Shopping João Pessoa651534752176661221

Supervisor Operacional | Cinepolis Shopping João Pessoa

Resumen de la vacante: El Supervisor Operativo de Cine supervisa las operaciones, la calidad y la estandarización, brindando apoyo gerencial y capacitación a los equipos para garantizar la excelencia del cine. Principales aspectos destacados: 1. Liderazgo operativo en un entorno dinámico de cine 2. Desarrollo de equipos y apoyo gerencial 3. Enfoque en la calidad y la estandarización de las operaciones Vive la experiencia Cinépolis. Somos la mayor empresa de entretenimiento de América Latina, presente en 18 países y contamos con un equipo de más de 44.000 Cinepolitos. Para nosotros, lo más importante son nuestros equipos, por eso ofrecemos planes de vida y carrera que te permitan crecer tanto personal como profesionalmente, sacando lo mejor de ti. Apostamos por la innovación para generar un impacto positivo en las comunidades que nos rodean y en nuestro planeta. ¿Imaginas las historias que podemos crear juntos? ¡Únete a nuestro equipo e ilumina la película de tu vida! ¡Puedes ser nuestro/a protagonista como: **Supervisor Operativo de Cine**! **Responsabilidades:** * Supervisar el área operativa, incluido su buen funcionamiento, calidad y estandarización, reportando dicha información al subgerente operativo. * Supervisar la limpieza de su área, verificando que todo cumpla con las normas PEPS y con la vigilancia sanitaria; * Brindar apoyo al subgerente operativo, analizando los problemas del cine, resolviéndolos y comunicando las soluciones a su superior; capacitar a los nuevos colaboradores y acompañar su desarrollo, para garantizar que los procedimientos se estén cumpliendo; * Asignar a sus subordinados las tareas diarias, así como promociones, programaciones, nuevas reglas, entre otras; **¿Qué necesitas?** * Disponibilidad de horario. * Conocimientos en paquete Office. * Experiencia previa en liderazgo de equipos. * Tener estudios superiores será considerado un diferencial. * Disponibilidad para turnos rotativos de 6x1 con días libres durante la semana. **Ofrecemos los siguientes beneficios:** * Vale Transporte; * Vale Refeição/Alimentação en tarjeta Flash; * Asistencia Odontológica (opcional); * Asistencia Médica Online mediante Clude (consultas online con médico, psicólogos, nutricionistas, etc.); * Seguro de Vida; * TotalPass; * Descuento exclusivo en productos de nuestros cines; * Alianza con SESC; * Plataforma de cursos gratuitos. * ¡Entradas todas las semanas! Nuestras oportunidades están disponibles para todos. Valoramos la diversidad y creemos que ella nos hace más fuertes. Aquí contratamos personas diversas, independientemente de género, raza, orientación sexual, edad o cualquier otra característica. Juntos construimos un entorno inclusivo e innovador. Escolaridad Mínima: Curso Técnico

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Operational Supervisor | Cinépolis Carlos Gomes651534749497621222

Operational Supervisor | Cinépolis Carlos Gomes

Job Summary: Supervise the operational area of a cinema, ensuring quality, standardization, and supporting the assistant manager in problem resolution and team training. Key Highlights: 1. Team leadership in a dynamic cinema environment 2. Professional and personal development within a large company 3. Inclusive and diverse culture Live the Cinépolis experience. We are the largest entertainment company in Latin America, present in 18 countries and counting on a team of over 44,000 Cinépolites. For us, our teams are the most important thing, which is why we offer life and career plans to help you grow both personally and professionally, bringing out the best in you. We believe in innovation to generate a positive impact on the communities around us and on our planet. Imagine the stories we can create together? Join our team and light up the movie of your life! You can be our protagonist as: **Cinema Operations Supervisor** **Responsibilities:** * Supervise the operational area, including its proper functioning, quality, and standardization, reporting this information to the operations assistant manager. * Supervise cleanliness in your area, verifying compliance with PEPS and health surveillance regulations; * Support the operations assistant manager by analyzing cinema-related issues, resolving them, and informing your supervisor; train new employees and monitor their development to ensure procedures are being followed; * Delegate daily tasks to your subordinates, as well as promotions, scheduling, new rules, and other matters; **What do you need?** * Flexible availability for shift work. * Proficiency in Microsoft Office Suite. * Experience in team leadership. * A bachelor’s degree is considered a plus. * Availability for a 6x1 rotating schedule with days off during the week. **We offer the following benefits:** * Transportation Allowance; * Meal/Meal Voucher via Flash card; * Dental Assistance (optional); * Online Medical Assistance through Clude (online consultations with physicians, psychologists, nutritionists, etc.); * Life Insurance; * TotalPass; * Exclusive discounts on products from our cinemas; * Partnership with SESC; * Platform offering free courses. * Free movie tickets every week! Our opportunities are open to everyone! We value diversity and believe it makes us stronger. Here, we hire diverse individuals regardless of gender, race, sexual orientation, age, or any other characteristic. Together, we build an inclusive and innovative environment. Minimum Education Level: Technical Degree

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Help Desk Support - IT651533672595231223

Help Desk Support - IT

Job Summary: We are seeking a proactive and technology-passionate professional for Technical Support, ensuring the best experience for customers and delivering effective support. Key Highlights: 1. Join the Technical Support team at an innovative company. 2. Essential to ensure the best experience for our customers. 3. Optimize user experience and support efficiency. **About the Opportunity:** We are looking for a proactive and technology-passionate professional to join our Technical Support team. If you have experience in this field, excellent communication skills, and enjoy working in a team, this is your opportunity to grow within an innovative company that values learning and professional development. You will be essential in ensuring the best experience for our customers by delivering effective support and solutions for our digital products and services, acting as the bridge between the user and technology. **Key Responsibilities:** * **Customer Support:** Provide first-level technical support to users of our products and services (e.g., Ideia Chat, Ideia Signer, and Ideia MEI) via phone, chat, e-mail, and ticketing platform. This includes identifying and resolving issues related to access, features, configurations, and usability—striving to resolve them during the first contact. * **Ticket Management:** Register, classify, and track customer requests on the ticketing platform from opening through resolution. Ensure customer satisfaction and effective problem resolution within established service level agreements (SLAs). Document interactions and solutions thoroughly to enrich the knowledge base. * **Training and Onboarding:** Assist in training and onboarding new users and customers by explaining features and best practices for using our tools, ensuring successful platform adoption. * **Continuous Improvement:** Identify recurring problem patterns and pain points affecting user experience. Propose improvements to products, services, and internal processes, collaborating with Product and Development teams to optimize user experience and support efficiency. * **Content Creation:** Develop and update help materials such as Frequently Asked Questions (FAQs), tutorials, knowledge base articles, and troubleshooting guides to assist customers in resolving common queries and promoting self-service. * **Analysis and Feedback:** Monitor customer usage of products, collect feedback, and proactively identify situations that may cause confusion or issues. Propose new training sessions, explanatory materials, or product adjustments to prevent future occurrences and contribute to the evolution of our solutions. **Requirements:** * Proven experience in Technical Support or Customer Service within technology environments. * Strong interpersonal, verbal, and written communication skills, with the ability to translate technical terms into accessible language and interact clearly, concisely, and empathetically with customers. * Ability to work collaboratively in teams, partnering with various departments (Product, Development, Sales) to resolve complex issues and drive continuous improvement. * Proactivity, autonomy, and strong problem-solving skills to seek solutions and anticipate customer needs. * Basic knowledge of customer support and ticketing tools (e.g., Zendesk, Freshdesk, Jira Service Management, or similar). * Availability to work in a hybrid work model.

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

TELECOMMUNICATIONS OPERATOR651533652847391224

TELECOMMUNICATIONS OPERATOR

Job Summary: Responsible for providing remote assistance to medical professionals, citizens, and institutions, offering support regarding services provided by the Regional Medical Council. Key Highlights: 1. Multichannel service with emphasis on courtesy and efficiency 2. Clarification of doubts regarding ethical procedures and CREMERS services 3. Guarantee of humane, ethical, and efficient service Responsible for providing remote assistance to medical professionals, citizens, and institutions, delivering information, guidance, and support concerning services, procedures, and requests related to the Regional Medical Council of Rio Grande do Sul State. Culture and Team Wyntech’s culture is described as strategic and technical, with a team composed of qualified and specialized professionals across diverse IT areas. All share a common strategic vision focused on excellence in service delivery and solution implementation. **Responsibilities and Duties** **Telephone and Multichannel Support:** * Receive and place telephone calls, providing courteous and efficient service. * Respond to requests via e\-mail, chat, service management systems, and other digital channels. **Public Guidance:** * Clarify questions regarding medical registrations, ethical procedures, certificates, fees, deadlines, and other services offered by CREMERS. * Direct users to responsible departments when necessary. **Request Registration and Referral:** * Record interactions and requests in proprietary systems. * Forward specific requests to technical departments for analysis or resolution. **Information Updates:** * Stay updated on regulations, procedures, and changes in CREMERS services. * Consult institutional databases and documents to provide accurate information. **Administrative Process Support:** * Assist with administrative routines related to customer service, such as issuing protocols, scheduling appointments, and sending documents. **Service Quality:** * Ensure humane, ethical, and efficient service, respecting principles of public administration and institutional values. * Contribute to continuous improvement of service processes. **Reports and Performance Indicators:** * Support preparation of service reports and performance indicators. * Identify improvement opportunities based on received requests. **Requirements and Qualifications** * Completed High School Education * Minimum 6 months of experience **Additional Information** We value our employees and therefore offer a comprehensive benefits package designed to enhance well\-being, security, and quality of life, including: Transportation Allowance – Assistance for daily commuting between residence and workplace. Meal/ Food Allowance – Monthly credit for meals or purchases at affiliated establishments. Medical and Dental Assistance – Health plans with broad coverage, ensuring high\-quality care. Life Insurance – Financial protection for the employee and their family. Training and Development – Continuous training for professional growth. Partnership: Sesc. Our goal is to provide a healthy, safe, and motivating work environment where employees can develop and grow alongside the company. We are seeking talented individuals who want to grow with us! At Wyntech, we value teamwork, innovation, and commitment to excellence. If you seek a dynamic environment with real development opportunities, continuous learning, and participation in challenging projects, this is the right place for you. **Join our team and help build the future of technology with us!** www.wyntech.inf.br e\-mail rh@wyntech.inf.br

Praça Mal. Deodoro, 174 - Centro Histórico, Porto Alegre - RS, 90010-300, Brazil

Administrativo de Obra651234778077471225

Administrativo de Obra

1. Auxiliar en la organización y envío de paquetes para el departamento administrativo, así como recibir y distribuir la correspondencia; (1) 2. Auxiliar en el registro de las facturas fiscales y conocimientos de fletes, adjuntándolos al sistema, conforme a las instrucciones y autorización del almacenero; (3) 3. Operar la carretilla elevadora siempre que sea necesario (en estos casos es obligatorio contar con el curso de operador de carretilla elevadora); (1) 4. Auxiliar en el conteo de insumos externos (morteros, cementos y demás insumos), conforme a las instrucciones del almacenero/ingeniería; (2) 5. Generar los MTR para el intercambio de contenedores de escombros; (1) 6. Realizar la organización del sitio de obra conforme a las instrucciones del almacenero/ingeniero; (2) 7. Controlar y supervisar el acceso al sitio de obra de los empleados propios, prestadores de servicios, visitantes y proveedores, conforme a las instrucciones del Departamento de Recursos Humanos, garantizando el uso de EPI (3); 8. Informar inmediatamente al Departamento de Recursos Humanos sobre problemas relacionados con el acceso derivados del registro del empleado, ya sea propio o de terceros, autorizando el acceso únicamente con la autorización previa del Departamento de Recursos Humanos. En caso de fallos en la barrera giratoria y/o en el sistema, informar al Departamento de TI; (2) 9. Controlar y supervisar la salida de materiales y equipos, ya sea manualmente o mediante vehículos que accedan al sitio de obra; (3) 10. Controlar el acceso de vehículos al sitio de obra, informando a las partes interesadas para la autorización del acceso; (2) 11. Apoyar al Departamento de Recursos Humanos en la recolección de firmas y documentos, conforme a la solicitud del departamento. (3) **Situación de la vacante** -------------------- Vacante abierta **Beneficios** -------------- Vale transporte + Plan de salud + Seguro de vida + Vale alimentación **Requisitos (nivel educativo, cursos, etc.)** ------------------------------------------ * Educación secundaria completa. * Conocimientos básicos de materiales de construcción (deseable) * No se requiere experiencia **Informaciones adicionales** -------------------------- ¡No se requiere experiencia! Sapucaia do Sul – RS R$1.695,00 + 20 % de insalubridad Administrativo .

R. Cel. João Corrêa, 45 - Centro, Sapucaia do Sul - RS, 93220-100, Brazil

Tax Analyst650498871495691226

**Tax Analyst Opportunity at Legalize Contabilidade** We are looking for a dedicated professional with strong work ethics to join our team as a Tax Analyst. If you have a solid background in Accounting Sciences or related fields and are seeking an environment that values your talent and commitment, this is the perfect opportunity for you. The ideal candidate must have proven experience in the tax area; the main responsibilities and requirements are: * In-depth knowledge of issuing, analyzing, advising on, and recording electronic invoices and their components, such as: CST, NCM, CFOP, among others; * In-depth knowledge of issuing, analyzing, advising on, and recording electronic service invoices, such as: federal and municipal withholdings due or not due, income nature to be reported, among others. * Calculation of taxes for Simples Nacional companies across all annexes; * Calculation of taxes for companies under the Presumed Profit regime, such as: PIS, COFINS, ICMS, IPI, ISS, among others, covering various business sectors and presumed IRPJ and CSLL; * Calculation of taxes for companies under the Real Profit regime, such as: PIS, COFINS, ICMS, IPI, ISS, among others, including detailed analysis of eligibility (or lack thereof) for PIS and COFINS credits; * Knowledge of adhering to and issuing federal, state, and municipal installment payment slips; * Knowledge of accessing municipal finance departments and the RS State Tax Authority (SEFAZ) and other states’ tax authorities; * Filing annual ancillary obligations for Simples Nacional and the general taxation regime, such as DEFIS and ECF; * Filing monthly ancillary obligations for Simples Nacional and the general taxation regime, including those applicable in other states—e.g., SPED ICMS IPI, EFD Contributions, GIA RS, DIME SC, GIA SP, REINF, DCTF Web, DCTF, among others; * Preparing and analyzing tax studies comparing taxation regimes; * Supporting other analysts and coordinators. Additionally, the candidate must be able to work effectively in a team, be results-oriented, and possess a problem-solving mindset. Prior experience in an accounting office is essential. Join Legalize Contabilidade and become part of a team that values professional growth and consistently strives for excellence in serving its clients. Come contribute so that, together, we can reach new heights of success. Minimum Educational Requirement: Bachelor’s Degree

R. Cônego José Leão Hartman, 10 - Centro, Canoas - RS, 92310-000, Brazil

Sales Consultant651039541927711227

Sales Consultant

Dental products store seeks a Sales Consultant in Canoas. **Responsibilities:** Conduct prospecting and manage the customer portfolio, cultivating commercial relationships. Attend to customers via phone, WhatsApp, and email, resolving inquiries and providing support. Negotiate strategically, evaluating industry indicators and practices. Offer commercial solutions that meet customers’ needs and expectations. Monitor performance to achieve sales targets. Prepare reports and keep the CRM updated with commercial interactions. Previous roles as Sales Representative, Sales Executive, Commercial Consultant, or Sales Agent may indicate alignment with some of the activities in this position. **Desired Qualifications:** **Education:** Undergraduate degree in progress **Experience:** Relevant experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Commissions * On-site meal * Transportation allowance * Health insurance * Dental insurance **Additional Information:** * \#UrgentOpening * Contract: Permanent — In-person. * Schedule: Full-time * Working hours: To be agreed.

R. Cônego José Leão Hartman, 10 - Centro, Canoas - RS, 92310-000, Brazil

INTERNSHIP – ADMINISTRATIVE ASSISTANT – Novo Hamburgo/RS651037199313941228

INTERNSHIP – ADMINISTRATIVE ASSISTANT – Novo Hamburgo/RS

We currently have 1 internship position open for an Administrative Assistant, aimed at students interested in customer service, administrative routines, and an educational environment. **Responsibilities** Online and in-person customer service; Updating social media accounts; Supporting administrative routines; Assisting with internal departmental requests. * Internship Schedule Wednesdays and Fridays From 9:00 a.m. to 12:00 p.m. and from 2:00 p.m. to 6:00 p.m. Requirements: Currently enrolled in high school, technical school, or undergraduate studies; Resident of Novo Hamburgo, Estância Velha, or São Leopoldo; Professional demeanor, organizational skills, and eagerness to learn. Benefits **Stipend: R$ 600.00** Transportation allowance or fuel subsidy (R$ 12.00 per day); Meal voucher; Life insurance; Day off; 24-hour telemedicine; Postgraduate scholarship.

R. Vinte e Quatro de Maio, 1148 - Vila Rosa, Novo Hamburgo - RS, 93520-610, Brazil

Kitchen Assistant651030335278091229

Kitchen Assistant

If you love our vibe AND REALLY WANT TO JOIN OUR KITCHEN, this position is for you! We are looking for a dynamic person who can work collaboratively, proactively, and with great enthusiasm to learn. **Responsibilities:** Sauce preparation; Salad washing; Onion cutting; Herb cutting; Workplace cleaning. Requirements for the position: * Reside in Novo Hamburgo or have personal means of transportation; * Completed high school; * Availability for morning/afternoon shifts from Tuesday to Saturday; * Employment type: CLT; * Salary + benefits. Benefits: Meals on site, Education Assistance, Day-off, and Career Development Plan. Monday through Friday, from 8:00 AM to 6:00 PM, with a one-hour break. Position type: Full-time CLT Pay: R$1.745,00 – R$2.244,00 per month Benefits: * Transportation allowance

R. Vinte e Quatro de Maio, 1148 - Vila Rosa, Novo Hamburgo - RS, 93520-610, Brazil

R$1,745-2,244/month

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