Job Summary: Join a plural and diverse network where you will serve and negotiate with customers, record interactions, and update registrations. Key Highlights: 1. Customer service and negotiation with delinquent customers 2. Recording information in the system 3. Updating customer registration data Want to join a network of recognition and opportunity? Then, your place is with us! We are made of people who differ physically and culturally. Connected by our differences. Human beings motivated to help find solutions. Together, we form a network of plurality. We are diversity. We are Redebrasil. Join our Network too! \#vemprarede Responsibilities and Duties: * Serve and negotiate with delinquent customers via phone calls; * Enter call status, conversation summary with the delinquent customer, and debt payment arrangement into the system; * Confirm and update the delinquent customer's registration data; * Perform customer service procedures according to quality guidelines; * Conduct online searches. Requirements and Qualifications: * Completed high school education; * Prior experience in collections, telemarketing, or telecustomer service is desirable; * Basic knowledge of Microsoft Office (IT); * Work schedule: Minimum Education Level: High School (Secondary Education) * Medical and dental assistance * Flexible Benefit (Meal or Food Allowance) * Performance-based bonus * On-site cafeteria and snack bar * Transportation allowance
João Silva
Indeed · HR
João Silva
Indeed · HR
