Espec Select One

Description

Job Summary: The Santander is seeking a Select One Specialist to serve customers digitally, with a focus on premium experience, convenience, and consultative sales of financial products. Key Highlights: 1. Premium digital experience focused on convenience and efficiency 2. 100% digital customer service and engagement (chat/video/app) 3. Consultative sales of low-complexity financial products Espec Select One Country: Brazil If you are eager to grow and learn continuously, and passionate about interacting with people, this could be your place! Santander is a growing ecosystem committed to helping individuals and businesses thrive. Here, you can create the new, question and challenge the market. It’s about aligning urgency for both the present and the future to always serve customers in the best possible way. It’s about being part of a global company that values diversity in all its dimensions and embraces a horizontal organizational culture. At Santander, we uphold a horizontal culture structured around four career clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become an **Especialista Select One**, where you will be hired as a Specialist — the primary subject-matter expert in your area. **Your role here will be:** Responsible for serving customers at the beginning of their journey in the Select universe, ensuring a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment. **Key Responsibilities** * Serve and engage customers 100% digitally (chat/video/app); * Update customers in the Select portfolio, presenting segment benefits and differentiators; * Conduct consultative sales of low-complexity credit, investment, and insurance products; * Collect and update data; * Maintain familiarity with digital solutions focused on the Santander ecosystem; * Resolve requests remotely. **Behavioral and Technical Competencies** * Advanced knowledge of customer experience; * Experience in sales and proficiency in using digital tools. **Qualifications/Certifications** * CPA 10 (mandatory); * Applicable experience in remote customer service; * Proficiency in digital service channels, customer journey, and financial products. If this resonates with you, join Santander! **BENEFITS** * Variable Compensation (PLR \+ RV); * Medical and Dental Assistance; * Meal and Food Allowance; * Supplementary Pension; * Life Insurance; * Childcare/Babysitter Assistance; * Gympass or Totalpass; * Transportation Allowance; * Nascer Program; * Be Healthy \- Program encouraging healthier habits; * PAPE \- Specialized Personal Support Program. So? Ready to be called? In our branches (agencies), we count on the market’s top-performing managers, who stand beside customers to meet their needs and offer the most suitable solutions. If this resonates with you, join Santander! ️ \#AquiSuaChamaTransforma \#VemProSantander \#VemSerChama